Premium membership
Response from developer
Hi! Please try using the **Restore Purchases** option. If that doesnât work, make sure youâre signed in to the same Soundiiz account that was used to purchase the Premium subscription. You may currently be logged in to a different Soundiiz account. If the issue continues, please contact us through the **Help** section on Soundiiz or email us at **contact@soundiiz.com**, and weâll be happy to help. Best, The Soundiiz Team
Thanksđ
Response from developer
Hi, Thank you so much! Weâre thrilled Soundiiz transferred your 200+ songs so quickly. Have a great trip and enjoy the music on your upcoming flights! Best, The Soundiiz Team
Useless
Response from developer
Hi! Thank you for your feedback; however it will be complicated to help you or fix any issue with this information. Please, write us using our email contact or help button so we can look at this. Best, The Soundiiz Team
Didnât find all my Tidal playlists
Could NOT be worse!
The app wonât let you upgrade to premium and directs you to the website.
The website automatically opens the app.
I deleted the app and was able to PAY to upgrade but my account remains basic.
Response from developer
Hello, weâre sorry for this frustrating redirect loop. This is indeed a temporary issue, and weâre working on adding in-app Premium purchases in the coming weeks. Regarding your payment issue: if you are logged into the same Soundiiz account on both the website and the iOS app, your Premium access should be available automatically. If thatâs not the case, please contact us ASAP through the Help button or via our website so we can check and fix it for you. Best, The Soundiiz Team
Could not connect to Apple Music
Response from developer
Hi! Thank you so much for your feedback. The issue has now been fixed. Sorry about that. Best, The Soundiiz Team
Apple Music silently fails
Unbrauchbar
Response from developer
Hi, thank you for your feedback. If you have any issues while using Soundiiz, please use the "Help" button, and we will be able to help you. Best, The Soundiiz Team
ProblĂšme abonnement
Response from developer
Bonjour, Merci pour votre retour positif ! Il est actuellement impossible de souscrire Ă notre offre payante depuis l'application mobile Soundiiz iOS en effet. Nous travaillons sur le sujet et vous invitons pendant ce temps Ă vous rendre sur le site web Soundiiz pour souscrire (cela dĂ©verrouillera aussi l'accĂšs dans votre application mobile) via le mĂȘme compte que celui de votre app mobile. Bien Ă vous, L'Ă©quipe Soundiiz.
cb
Response from developer
Thank you so much for your review! Weâre really happy to hear that transferring your music from TIDAL to Spotify was fast and easy. Glad Soundiiz could help, and we hope youâll keep enjoying it for all your future music transfers.
FINALLY! Wait is OVER
Response from developer
Thank you so much for your kind words and for being a long-time Soundiiz user! Weâre very happy to finally bring Soundiiz to iOS. This is our first release, and weâre already working to fix small bugs and improve the app with each update. Your support means a lot to us. Thanks again!
