Cannot get support
I love this app and I used it a lot until recently. I changed my email address so cannot sign with my new email address. I have tried to contact the app developer, Andrew Johnson direct via Facebook and by email and have not received a reply to any of them. I have paid for this app but cannot use it. I am very disappointed that nobody has got back to me to try and resolve the issue. I feel like I have wasted quite a lot of money here. It is very disappointing because I’ve always used andrewjohnson apps and found them to be very useful. It’s a great shame there is no support for customers who have paid for the app
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Almost never works
This app is highly frustrating. I paid for an awesome audio program, that I can rarely ever listen to because the app works about one out of every 10 times.. I have tried updating the app software, my phone software, downloading the track onto my phone, closing the app and reopening it, but nothing seems to work. Highly frustrating.
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Login is broken
Have an account with email, try to login, says there’s no account with my email. I try to sign up with the same email and it says there’s an account already associated with that email. ???? Please fix. I can login through web fine but the app login is broken.
Response from developer
Please contact us at support@mysoundwise.com using the email address registered with Soundwise. Our team will promptly assist you in resolving the issue.
Worthless
There's no way to keep track of where you are at. Randomly skips chapters. Very hard too keep track of where you're at unless you listen in one sitting.
Access to App
I added this app to my phone and it’s still not working. Tried various methods to fix this issue but nothing worked.
