Souperholic User Reviews

Top reviews

good loyalty and transaction app

great app that not only supports the souperholic loyalty program, but can actually do store ordering for self collection. the loyalty program is really good, now i even receive monthly vouchers to use.

More stable and less buggy now

The latest version of the app works better now, I can see and redeem my Souperholic vouchers when I order via this app and the transaction feels more steady now. Should give this a chance and try yourself, it’s really an amazing experience to sit in the restaurant and order without having to queue at the kiosk 😆
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Improvements in app

The app has significantly improved since it was first Launched and now there are vouchers on app, the receipts can be sent to email for claims purposes, and orders can be done on app and paid on app for dine in and takeaway.

App updated 👍

good to have the app updated

App has been updated

Think the negative reviews are possibly when the app was first developed many years ago. They have constantly updated the app and besides loyalty features, they have added many features like self ordering to allow self collection, vouchers etc. 5 stars!

Updates for Worse?

The update for this app is really mysterious.
I never saw any improvement, but strange glitches and bugs. For example, the take out choir miraculously disappeared. When I asked the staff whether it’s the shop’s decision to stop the function of “take-out” altogether, they said no.

Pls fix it

It would be great if it works !!!!

App keep shutting down when i add item in the cart.

" session expired " pop up in every click.

Outdated and Buggy

Does not support Apple Pay. Also it keeps crashing. Do better with your app please.

Logged out and unable to login

Logged out from app and now it’s taking too long to log back in sigh

Credit Card details cannot be saved

Credit Card details cannot be saved

Update

The update of app take forever and doesn’t move at all

App is crashing after latest update

App crashes immediately at login page. I can’t access my member benefits..

Cannot login, network problem and keep crashing

Cannot login, network problem and keep crashing

App crashes, cannot login

After update, app keeps crashing while trying to login

Terrible after update

App keeps crashing

Terrible

Had to add card 10 times. Would have been faster to go to the counter to order.

Will not use again

Cannot login

cant login to the mobile app at all on ios, pls fix

Help

My mobile number is registered but I cannot login. Support email is not working

Seriously

If you’re making me download a whole app for one store the least you can do is make the menu available at all times (if just for browsing or price check after hours)

Store list is wrong

Cannot even order at my usual store after app update. Missing store list.