South African Airways User Reviews

South African Airways
South African Airways
South African Airways (Proprietary) Limited

Customer Experience

Positive experience2.0% of reviews
Neutral2.0% of reviews
Negative experience96.0% of reviews

~ Based on 50 written reviews from the US App Store.

Is South African Airways Safe?

South African Airways does not appear safe based on available data. AppsHunter Safety Score for South African Airways is 38/100.

This assessment is based on 80 user ratings, with an App Store average of 1.5/5.

Safety Analysis

8.8% of ratings point to a safe experience
6.3% of ratings suggest some concerns
85.0% of ratings point to a risky experience

~ Based on 80 App Store ratings for South African Airways.

Is South African Airways Legit?

South African Airways is no longer available in the App Store. AppsHunter Legitimacy Score for South African Airways is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Useless App

Can’t print boarding pass! Checking in is impossible. Don’t waste your time!

Useless App

Really poor development. App just doesn’t work how any normal airline app should. Don’t bother.

Just doesn’t work.

If you can’t make a booking then what use is this app?

App usage

South Africa airways got to check this app ,Is not easy using it

Useless

Impossible to add voyager profile, useless app with no updates or support. Failing organization, failing app, failing airline.

Useless

Useless. It crashes after opening it.

Not User Friendly

Tried to sign up twice, but App kept getting error messages. App also recorded my email and said it was already in use. Would not let me sign up or sign in.

Worst airline app

The app requires you to sign in. Once you do nothing happens. It just doesn’t load. Probably one of the worst apps that I’ve ever used.

Joke is on us!

This is probably the worst app I have ever encountered. Besides not being user friendly, the app has a propensity to close for no reason and zero warning. If you paid someone to create this app, you were robbed!

Poor Quality

I travel internationally often and use my phone to hold my boarding passes and other vital pieces of information. This is not an app that assists in that endeavor. Avoid this app

How ist this helpful?

I can’t even begin to describe how useless this app is. Not even displaying basic information about the flight that you are entering. Who needs this?

Poor app

You still can’t update your voyager profile

The worse airline app I have ever experienced. When will the app work properly

Very bad app should be removed from store

Why does apple not check apps on store and allow shot apps like this one?

Ugly

Could never log on. Even tried using the google option. Would just drop the signal. Hope their plans are better maintained

Unstable

I have consistently crashes when searching for flight details-either by flight number for by city.

Safe Flight

Being using this airline for 3 times now and it is really safe and comfortable.

Useless

It doesn’t recognize my booking!

Worthless app

Don’t even bother downloading this app. It gives no useful information and has too many bugs to be able to use

Remember your passenger

1) Almost all mobile Apps remember who is logging in because the users profile is device specific.
Why does the SAA App not remember its customers and one must enter your Voyager number each time. Poor effort.

Better still - present the flights you know the customer has booked based on Voyager #

2) Downloading the boarding pass to the IOS Wallet has not worked for about a year. Please fix. Really poor effort when actual functionality has bugs after a year.

SAA needs to fire its App developers if they can’t deliver industry minimums.
Show more

Constantly Crashing

I can’t even see the details of my booking. Useless app!