My disappering magazines!!
Frustration
Response from developer
Thank you for your review, Blueweiss. We are sorry for the inconvenience caused. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com
App does not work
Finally canceled
Response from developer
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1482698 so they can help you with this. Thanks a lot once again our apologies for the trouble.
App issues
Response from developer
Thank you for your review. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com
Never keeps me logged in
Stopped loading
Response from developer
Thank you for your review, hey bale. We are sorry for the inconvenience caused. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us with more detailed information at mdphelp@ziniopro.com quoting ref #1356470.
Unable to get paid for issues
Update: problem see to be resolved now. Raised review to 3 stars only as this is the second time this has happened in 6 months.
Response from developer
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1350759 so they can help you with this. Thanks a lot once again our apologies for the trouble.
Unable to get paid for issues
Response from developer
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1350759 so they can help you with this. Thanks a lot once again our apologies for the trouble.
“Try it now” feature doesn’t work.
Best monthly magazine ever
I Trust every recipe printed, get decorating ideas seasonally and best of all have extensively travelled in the South. We’ve been able to find some favorite places that regular tourists just wouldn’t know about. I treasure my time spent every month with my new Southern Living
Response from developer
Hi, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1348926. Thanks for your review and have a great day!
Where is customer service?!
Response from developer
Thanks for taking the time to give us a review, LucyIsTicked. Please be assured that you will get access to all the issues included in your account.For further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1303561 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!
Great SL App
Response from developer
Hi Ninja manaf, thanks so much for your comments. We are delighted that you are enjoying reading your Southern Living magazines anywhere/anytime thanks to our Southern Living mobile app. If you have other feedback about we are here and happy to help, contact us at mdphelp@ziniopro.com quoting ref . Thanks for your review!
I no longer exist halfway through my subscription
Response from developer
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1270254 so they can help you with this. Thanks a lot once again our apologies for the trouble.
New issues no longer downloading
Response from developer
Thanks for taking the time to give us a review, wendeloowho. We are really sorry for the inconvenience. Please don't worry we will make sure you have access to all the purchased magazine. Meanwhile go to Southern Living Account > Sign in > Print + Digital Subscriber and enter either your email address or the first 9 digits of your subscriber account number and sync library to see if restore all issues. Please be assured that you will get access to all the back and future issues included in your account. If our support team have not already resolved this for you, please contact them at mdphelp@ziniopro.com quoting ref 1252934 so they can help you with this. Thanks a lot.
Won’t download any 2022 magazines
Ron Duggin
Response from developer
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1249324 so they can help you with this. Thanks a lot once again our apologies for the trouble.
Apple subscription doesn’t always work
App does not work correctly after iOS updates
Response from developer
Thank you for your review. We are sorry for the trouble. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1229668.
Horrible Experience
Response from developer
Thanks for taking the time to give us a review, Almondisiac. We are very sorry for any inconvenience. Please be assured that you will get access to all the back issues included in your account. If our support team have not already resolved this for you, please contact them at mdphelp@ziniopro.com quoting ref 1189882 so they can help you with this. Thanks a lot.
