SouthPoint Bank Mobile User Reviews

Customer Experience

Positive experience41.7% of reviews
Neutral8.3% of reviews
Negative experience50.0% of reviews

~ Based on 12 written reviews from the US App Store.

Is SouthPoint Bank Mobile Safe?

SouthPoint Bank Mobile appears safe based on user ratings. AppsHunter Safety Score for SouthPoint Bank Mobile is 89/100.

This assessment is based on 205 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.3% of ratings point to a safe experience
3.0% of ratings suggest some concerns
7.7% of ratings point to a risky experience

~ Based on 168 App Store ratings for SouthPoint Bank Mobile.

Is SouthPoint Bank Mobile Legit?

SouthPoint Bank Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SouthPoint Bank Mobile is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Perfect!

Since we live out-of-town, the mobile app is great!

Great.

Good service

Nice App!

Convenient and Easy to use

Perfect!

Since we live out-of-town, the mobile app is great!

Merchants/SouthPoint customer review

I’ve been with Merchants since around 1999. I’ve never had a complaint. Anything that I needed help with I got it. Everyone has been very kind, respectful to me.

I am 70 now and have no plans of changing banks. If I have the opportunity to refer my back to someone that I think would make a good customer I do.

Thank you Merchants/South Point for some great years together.
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Not happy

I have to log in way to many times!! It’s not like the old app!

Not reliable

Often app spins and never gets to log on or accounts. Even though we use Face ID it now requires an additional step of texting a code to enter. Old app was MUCH easier and quicker.

After update it’s still horrible

I could rate 0 I would. Even after update this is the worst app there is on the market. Absolutely horrible. I never leave reviews but I had to take 1 minute and leave one. Even after update all this app does is constantly loads. Even after uninstalling and reinstalling it does the same thing. No it’s not me, i do everything correct , it’s this horrible god awful app. I’m doing better going by a ATM every single day.
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Zero Stars

Too often I can’t access balances and recent transactions because the spinning “Please wait…” overlay won’t go away.

After update it’s still horrible

I could rate 0 I would. Even after update this is the worst app there is on the market. Absolutely horrible. I never leave reviews but I had to take 1 minute and leave one. Even after update all this app does is constantly loads. Even after uninstalling and reinstalling it does the same thing. No it’s not me, i do everything correct , it’s this horrible god awful app. I’m doing better going by a ATM every single day.
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Leonard

The bank keeps changing things without notification. They don’t have Zelly anymore,start changing for balance less then $100.00,cashiers check. All use to be free. I am changing banks 1st of the year.

Nice functions but not so reliable

The app has some nice functions that ofher banks don’t have, such as the ability to add a payee from the app itself. However, the app has been pretty unreliable for me. For example, I haven’t been unable to login all day today. “The app is currently unavailable, please try again”.