Review
Amazing
Great
Loved the App and Products
Very poor service
Don’t trust the product especially Cooked products
Authentic South Indian flavours
Add more product options and improving delivery tracking would make it even better. Overall, a solid experience.
Genuine Kerala Flavours
Really happy to see a platform focusing on authentic, Kerala-sourced products. The quality stands out, and everything feels fresh and well-curated.
That said, delivery timelines need improvement. Orders took longer than expected. Setting up a dedicated delivery system or fleet might help ensure faster and more reliable service.
Also, adding more variety to the product range would make this a go-to app for all Kerala essentials.
That said, delivery timelines need improvement. Orders took longer than expected. Setting up a dedicated delivery system or fleet might help ensure faster and more reliable service.
Also, adding more variety to the product range would make this a go-to app for all Kerala essentials.
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App doesn’t work!
OTP never gets sent. This app should be taken down. Disgraceful!
Not receiving OTP
App doesn’t respond
Poor Service
I had placed an advance order on 11 April for a Vishu Sadya, with clear assurance that it would be delivered before 1:00 PM on the festival day. Despite full payment in advance, the order was never delivered—completely ruining our Vishu celebration.
What is even more disappointing is the complete lack of accountability. Although a refund was promised, all attempts to contact the store since then have gone unanswered. This is not just poor service—it reflects a serious disregard for customers and their commitments, especially on an important cultural occasion.
I strongly urge others to exercise caution before ordering from this vendor. I am now considering initiating formal legal action for deficiency in service and failure to honor a paid order.
What is even more disappointing is the complete lack of accountability. Although a refund was promised, all attempts to contact the store since then have gone unanswered. This is not just poor service—it reflects a serious disregard for customers and their commitments, especially on an important cultural occasion.
I strongly urge others to exercise caution before ordering from this vendor. I am now considering initiating formal legal action for deficiency in service and failure to honor a paid order.
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