Worst!!
The quality of the mutton was extremely disappointing. In the name of mutton, I received mostly bones with very little meat. For the price charged, this is absolutely unacceptable.
Overall, very poor quality, poor customer service, delayed responses, and inadequate order tracking. I definitely would not recommend Meatigo based on my experience. There are much better options available.
My time slot not being respected
What’s the point of letting customers choose a slot if your delivery partners just show up whenever they feel like it? I’m the one paying for the order, so deliveries should happen according to my convenience, not theirs.
I reached out to customer support and all I got was a generic copy-paste apology, “we understand your concern,” “we’ve forwarded this to the team,” “we value your business.” No real accountability, no explanation of what actually went wrong, nothing concrete done to fix it. Just template responses that make it obvious no one’s actually looking into it.
This isn’t the first time something like this has happened, and if it happens again, I’m done with Meatigo because customers deserve better than having their sleep and time disrespected like this.
Response from developer
Hi, we’re genuinely sorry for the inconvenience caused, especially since you had specifically selected the slot based on your convenience. We completely understand how frustrating it must have been to receive the delivery much earlier and be disturbed during your sleep. The matter has already been escalated to the concerned team. While we’re unable to undo what has already happened, we’ve highlighted the issue to ensure the delivery slot is followed correctly going forward. We sincerely assure you that you should not face this issue again. -Team Meatigo.
Easy in handling
Response from developer
Thanks for the review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, and will share your feedback. Cheers! -Team Meatigo!
