Major issues
Also, an issue with delivery addresses. My community is not serviceable but the apartment right across is!
Response from developer
Dear Patron, We sincerely apologize for the inconvenience caused. We understand your concern regarding location access and serviceability, and your feedback is important to us. The location permission helps us check delivery feasibility and provide accurate service coverage.Regarding the address issue, please reach us at support@akshayakalpa.org or 9535388122 so that we can address your concern.
Request for Widget feature to track orders and wallet balance
I request you to add the widget feature for the akshayakalpa app to view the upcoming orders in the subscriptions and available balance.
This helps users to add money accordingly and track their upcoming orders.
Response from developer
Dear Puneeth !! Thank you for your suggestion! We appreciate your feedback on adding a widget feature to track subscriptions in the Akshayakalpa app and we will consider implementing this feature in the future.
App wise super! No Ground level support
Suggestion for new customers:
Always have a backup plan, especially if you have kids at home. It’ll definitely help make your day a little easier!
Response from developer
Dear Patron, We sincerely apologize for the delivery issues you’ve faced. While we're glad you had a good experience with our app and call center, we understand the frustration of inconsistent deliveries. We will escalate this to our logistics team, which is actively working on improving reliability. Thank you for your feedback—we’re committed to making this right. Please reach out to support@akshayakalpa.org with your registered contact number to check and address this issue.
Worst service ever
Anyway I’m done with your service
Response from developer
Dear Nisanth, We apologize for the inconvenience you have experienced with our delivery service. We take customer feedback seriously and are actively working to address the issue with delivery times. We understand your frustration and are committed to improving our service.
Great product and good app
The app is also very good.
One suggestion is if they can shorten the subscription pause timeline. Now we need to pause the subscription 2 days ahead..
Response from developer
Dear Deba, Thank you for your continued trust in Akshayakalpa products over the past two years and for utilizing our subscription model in recent months. We're delighted to hear about your satisfaction with our product quality, timely deliveries, and the functionality of our app. Regarding your suggestion to shorten the subscription pause timeline, we understand that the current requirement to pause subscriptions two days in advance may be inconvenient. This policy ensures efficient planning and delivery logistics. However, we are actively exploring ways to make this process more flexible for our customers.
