Stop Forcing Users to Leave Reviews – Repeated Prompts Are Annoying
It’s extremely annoying and frustrating that the app keeps asking me to review my previous orders every time I open it. Reviewing an order should be a personal choice, not something users are repeatedly pushed or forced to do. Please stop sending these constant review prompts and let users decide whether they want to leave feedback or not. This kind of repeated prompting only creates a poor user experience.
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WWhfwridafjgssdvsashv
No customer support for any app queries
Very difficult to reach customer support, and I didn’t even receive a callback. The app allows you to add a new Pluxee card, but it simply doesn’t save the new card.
For issues like this, you have no option but to contact customer support, but getting any help is almost impossible. I’ve been facing this issue for the past two weeks, which has made every food order frustrating and irritating.
If you have a better alternative, I would strongly recommend using that instead.
For issues like this, you have no option but to contact customer support, but getting any help is almost impossible. I’ve been facing this issue for the past two weeks, which has made every food order frustrating and irritating.
If you have a better alternative, I would strongly recommend using that instead.
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AAkki_C01
Forced Feedback Makes Ordering Annoying
The GoKhana app unnecessarily forces users to give feedback or a rating for every single order, with no option to skip. This constant interruption becomes annoying over time and disrupts the smooth ordering experience. Feedback should be optional, not mandatory. Adding a simple “Skip” option would greatly improve usability and reduce frustration for regular users.
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HHarshaalu
Bugs?
I have been using the app for last couple of months to get food from food court in IT park building. It isn’t the best app in terms of features or value but was functional. But today something happened - it keeps complaining that orders can only be placed within 500 meters from the food court. Which is annoying because I am literally in the food court standing in front of the vendor but it still keeps complaining that. This food court does not accept cash so I can’t even order directly. Why the sudden issue today? What changed? Very very annoying indeed.
When I search for the food court location in the app it says 0.28kms away. But still keeps erroring needs to be 500meters???
I called support who called me back a couple of times but basically said refresh your app and try again. When that did not work they said we will call back but never did. I have been unable to order food for two days now. Why have such silly retirements?
When I search for the food court location in the app it says 0.28kms away. But still keeps erroring needs to be 500meters???
I called support who called me back a couple of times but basically said refresh your app and try again. When that did not work they said we will call back but never did. I have been unable to order food for two days now. Why have such silly retirements?
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AAB70000
Gokhana
Help to order before time which saves time as well as queue waiting
22001shruti
