Akshayakalpa Organic Milk User Reviews

Name: Akshayakalpa Organic Milk
Rating: 3.48276 (29 reviews)

Akshayakalpa Organic Milk

Akshayakalpa Farms and Foods Private Limited

💪 Health & Fitness

🍔 Food & Drink

Top reviews

Most Recent Highest Rated Lowest Rated

Major issues

Serious privacy issues. The app forces you to give your location. There is no need for this and other competitor apps work fine.
Also, an issue with delivery addresses. My community is not serviceable but the apartment right across is!

A_M Ind

2 months ago

Response from developer

Dear Patron, We sincerely apologize for the inconvenience caused. We understand your concern regarding location access and serviceability, and your feedback is important to us. The location permission helps us check delivery feasibility and provide accurate service coverage.Regarding the address issue, please reach us at support@akshayakalpa.org or 9535388122 so that we can address your concern.

Request for Widget feature to track orders and wallet balance

This is regarding a feature update which helps users to track thier subscription through widgets.

I request you to add the widget feature for the akshayakalpa app to view the upcoming orders in the subscriptions and available balance.
This helps users to add money accordingly and track their upcoming orders.

Paddipuneeth9

a year ago

Response from developer

Dear Puneeth !! Thank you for your suggestion! We appreciate your feedback on adding a widget feature to track subscriptions in the Akshayakalpa app and we will consider implementing this feature in the future.

App wise super! No Ground level support

The app and call center service are excellent. However, be prepared for frequent issues with delivery, such as wrong deliveries or missed deliveries (sometimes ending up 2-3 kilometers away or in completely unrelated areas). You’ll receive immediate notifications and see automatic debits, but there’s no connection to the actual delivery location. Unfortunately, the ground-level execution team is highly unreliable.

Suggestion for new customers:
Always have a backup plan, especially if you have kids at home. It’ll definitely help make your day a little easier!

SiddiDude

a year ago

Response from developer

Dear Patron, We sincerely apologize for the delivery issues you’ve faced. While we're glad you had a good experience with our app and call center, we understand the frustration of inconsistent deliveries. We will escalate this to our logistics team, which is actively working on improving reliability. Thank you for your feedback—we’re committed to making this right. Please reach out to support@akshayakalpa.org with your registered contact number to check and address this issue.

Worst service ever

The delivery person falsely claims to have delivered the milk at 5:30 AM, but in reality, it always arrives after 9 AM, making it useless on weekdays. I’ve only been able to use 25% of the product, while the rest ends up in the waste bin. Despite raising multiple complaints, it seems like customer concerns are not a priority for some reason. And I did raised complaint to the customer care number and via WhatsApp so I don’t want any recommendation mentioning contact our customer service or any. Just posting here so that you guys will improve your service at least a bit.
Anyway I’m done with your service

Nisanth Nethaji

a year ago

Response from developer

Dear Nisanth, We apologize for the inconvenience you have experienced with our delivery service. We take customer feedback seriously and are actively working to address the issue with delivery times. We understand your frustration and are committed to improving our service.

Great product and good app

The products from Akshyakalpa are of great quality. I have been using their products from more than 2 years and am availing their subscription model from last few months. The delivery has been prompt on time. In am really happy with their service and products.
The app is also very good.
One suggestion is if they can shorten the subscription pause timeline. Now we need to pause the subscription 2 days ahead..

Deba2011

a year ago

Response from developer

Dear Deba, Thank you for your continued trust in Akshayakalpa products over the past two years and for utilizing our subscription model in recent months. We're delighted to hear about your satisfaction with our product quality, timely deliveries, and the functionality of our app. Regarding your suggestion to shorten the subscription pause timeline, we understand that the current requirement to pause subscriptions two days in advance may be inconvenient. This policy ensures efficient planning and delivery logistics. However, we are actively exploring ways to make this process more flexible for our customers.

Good

Products are good

Jai Raj 5

a year ago

Response from developer

Dear Jai Raj, Thank you for your valuable feedback and positive rating. We’re pleased to hear that you’re satisfied with Akshayakalpa products. We take pride in maintaining high standards of quality and customer satisfaction, and we truly appreciate your support. We look forward to serving you again.

Good

Wonderful product such great quality

kumsraja

a year ago

Response from developer

Dear patron, Thank you for your valuable feedback. We are delighted to hear that you are satisfied with the quality of Akshayakalpa products. Your positive rating is greatly appreciated, and we remain committed to maintaining the high standards you expect from us. Thank you for your continued trust and support.

Good products

Love the taste of milk and buttermilk

gangadhar_gs

2 years ago

Response from developer

Dear Gangadhar, Thank you for your feedback! We’re delighted to hear that you’re enjoying the taste of Akshayakalpa milk and buttermilk. Your kind words inspire us to continue delivering high-quality products. We truly appreciate your support and look forward to serving you again.

Akshayakalpa organic

Milk is good

Srinivas susarala

2 years ago

Response from developer

Dear Srinivas Susarala, Thank you for your feedback and the five-star rating! We’re delighted to hear that you are satisfied with the quality of our milk. Your feedback means a lot to us, and we truly appreciate your support.

Healthier than what promised and Fantastic service

My son is allergic to particular variety of milk, he gets severe cough and use to fall sick very often. After switching to A2 milk with Akashayakalpa, he has definitely improved a lot with his wellness and we realised that my son is allergic to Jersey milk which has a lot of injected hormones. What I really love about these guys is the customer support is really meant for “customer support”, they replace the milk incase if its physically damaged during delivery and the best part is they offer delivery with a sense of humanity even if the valet is running short for a day, I had only ₹27 and forgot to recharge, milk was delivered the next day with a negative balance of -₹16 or so…. Its very rare to see e-commerce products built just beyond for the willing of making money. I really appreciate the founders and the team thats managing the entire process, welldone guys, today you have a loyal customer like me… cheers 👌👌👌

Edchemy application

2 years ago

Response from developer

Dear Patron, Thank you for your feedback on Akshayakalpa A2 milk. We’re glad it has improved your son's health and that you had a positive experience with our customer support. We don’t use hormones in our cows. For any further assistance, please contact us at support@akshayakalpa.org or call 9535388122.

New version is less user friendly

App user experience . Previous version was good .
App version 5 which has different UX made things worse
. If I need add 500 ml milk to cart , I need to do two clicks . Previously it’s one click . If I need to but 500 mL curd ( there is no 1000 mL curd) , it will go another page and you need add there . All these flows good in past with one click . New version you made user experience worst. Why change user friendly version to worst by doing an upgrade ??

SuSri666

2 years ago

Response from developer

Dear Patron, Thank you for sharing your feedback on the recent app update. We apologize for the inconvenience the new version has caused you. We understand that the additional clicks required to add items to your cart have made the user experience less efficient compared to the previous version. We will forward your concerns to our development team and work on making the necessary adjustments to ensure that the app is as user-friendly as possible. Our goal with the update was to enhance the app’s overall functionality, but we clearly see that some changes have had the opposite effect.

Problematic deliveries

They keep missing products to be delivered or deliver incorrect products. I raised complaint atleast 10+ times. Initially they used to respond on WhatsApp and refund money. Lately they stopped responding even after multiple reminders to them. Lastly on calling them they talk non sense like - so what did u do with the incorrect product, did u consume it, send picture of batch number on WhatsApp, why didn’t u call same day. Although the complaint was raised same day on chat to which they don’t respond. I have stopped subscription now. Too much hassle and they act like they are distributing products for free.

ShaS2016

2 years ago

Response from developer

Dear Patron, We're truly sorry for any inconvenience you've encountered. We'd like to assist you further with resolving your concerns. Could you please send us a direct message with more details about the issue, We're here happy to help you. You can even contact us at 9535388122 or email us at support@akshayakalpa.org

App crashing post update in iPhone 15 pro max

App is crashing post update. Pls fix it, unable to recharge.

Khiremath

2 years ago

Response from developer

Dear Khiremath,We sincerely apologize for the unpleasant experience you have encountered with our app. Our team is actively working to resolve the issue. We kindly request your patience as we address this matter promptly. Please feel free to reach out to us at support@akshayakalpa.org for any further assistance needed.

Very few stock

The veggies are all out of stock barring few we do understand it’s not easy to source organic veggies easily and to keep it cost effective.. so why don’t you create a separate category for regular veggies as well.. now the situation is such that, for dairy products we rely on one app and for veggies we have to rely on another, thereby forcing us to look for a single source for all our needs. That’s how we stumbled upon this lesser known app.. I was very much interested in dill leaves, but I don’t seem to find them anywhere in Chennai, was excited to see in your inventory, but alas - out of stock..

Kary King

2 years ago

Response from developer

Dear Kary King, We sincerely apologize for your recent experience. We are committed to resolving your issues promptly. You can also reach us via email at support@akshayakalpa.org and we will respond promptly. Thank you for reaching out to us; we hope this information is helpful. :)

App is fine. But the products are a scam.

The milk that I receive is so watery. And everything is so overpriced. Who charges 45 for half a litre of milk? It’s all a scam in the name of organic products. I ordered their cheese as well and outside at that price you can get 10 cheese slices but when I received the pack it said 4 slices. And even that price is higher than what I pay for 10 slices from other brands. Moreover it’s excessively salty. The products are substandard and I’m going to stop using this brands products once my wallet balance expires. They make you recharge for 1000 by saying we will give free products worth 600 but even those products are not worth it. Utter waste. Amul skimmed milk is thicker than akshayakalpa whole milk.

Arushi’s iphone

2 years ago

Response from developer

Dear Arushi, We never intended to cause such inconvenience to our valued customers. We regret the inconvenience you have experienced.Please help us with contact details or do feel free to reach out to us at the contact details mentioned below. support@akshayakalpa.org or 9535388122 or click the WhatsApp link: https://bit.ly/3Acs3D1, we would be happy to help you.

Unresponsive and increasing concerns every day

I subscribed for Akshayakalpa milk last year for two primary reasons - the organic products and opportunity to recycle waste. I’m extremely disappointed by the lack of discipline, response, and result orientation of the team in picking up the empty milk boxes. There are 7 formal complaints lodged since December but my milk cartons lie as is. My children who were excited with the option to recycle are now advising me to stop Akshayakalpa as their advent to recycle seems fake.

Of late, the milk box is being dropped in my neighbour’s bag and today’s box is swollen and leaking. I decided to drop a review and not call the help centre this time because the staff is trained to speak very sweet with multiple apologies but NO concern so far has been ever resolved. I have already discontinued 2 subscriptions and will stop milk once the present wallet balance nullifies. Unfortunately, we have started throwing the milk cartons now as normal waste 🙁

Mellow’s milk

2 years ago

Response from developer

Your comments are valuable to us as they help us identify areas where we can improve. We take this feedback seriously. Please DM your contact number. Or you can feel free to reach us at 9535388122 or email at support@akshayakalpa.org

Worst app, worst CRM, worst delivery team

Every time milk was delivered to wrong address inspite of my address being correct. 5 consecutive times the issue occurred and I accepted their apology. 6th time when I called I asked them about it and they just disconnected the call. When I called multiple times they still didn’t answer but when I called from a different number they answered. That is how they treat the customers. If somebody wishes to buy A2 milk cow please don’t buy from them. Your mornings will be ruined. There are many other milk providers in Bangalore

VPPP.,

2 years ago

Response from developer

We regret the inconvenience you have experienced. We never intended to cause such inconvenience to our valued customers. Please treat this as a rare occurrence. In order to prevent this from happening again in the future orders. Please DM your contact number. do feel free to reach out to us at the contact details mentioned below. support@akshayakalpa.org or 9535388122 or click the WhatsApp link: https://bit.ly/3Acs3D1, we would be happy to help you, as always

App is a piece of crap!

Does not store address correctly and if you delete your account to try again it says you have to use a new mobile number. This not give me any confidence about the quality of their products. When I tried to order using a different mobile number, the payment failed, but instead of crediting the amount back to my bank account, they credited to the app wallet! You can keep the amount - I will never order from you again and will spread the word to my friends, family and colleagues

smadgal

3 years ago

Response from developer

We regret the inconvenience caused to you, we certainly understand your concern. Please DM your contact number or do feel free to reach out to us at the contact details mentioned below. support@akshayakalpa.org or 9535388122 or click the WhatsApp link: https://bit.ly/3Acs3D1, we would be happy to help you

Unable to place order

Hello , I am able to add products in cart but unable to schedule delivery, I called the support as well but they just asked to reinstall which I did more than twice , rebooted phone still the app say add your complete address which is already added and still the issue remain same and I am unable to
Place order , also please note the what’s app chat service I receive zero response, call service is still better

AnuTri91

3 years ago

Response from developer

Dear AnuTri91, We apologize sincerely for your experience. We would like to resolve your issues as soon as possible, kindly contact us at 9535388122 or you can WhatsApp us at 9535388122 and you can also mail us at support@akshayakalpa.org and we shall get back to you. Thank you for reaching out, we hope this helps.

Everything (almost) is good

Products and services offered are excellent.
I have no idea why notification remains at 1 even when you have read everything. This is the only point which feels not good in the app. If the team could do something about this then i will be good.

K!.a

3 years ago

Response from developer

Dear Patron, Thank you for sharing your feedback you can contact us at 9535388122 or you can WhatsApp us at 9535388122 and you can also mail us at support@akshayakalpa.org and we shall get back to you. Thank you for reaching out, we hope this helps.