Worst!!
The quality of the mutton was extremely disappointing. In the name of mutton, I received mostly bones with very little meat. For the price charged, this is absolutely unacceptable.
Overall, very poor quality, poor customer service, delayed responses, and inadequate order tracking. I definitely would not recommend Meatigo based on my experience. There are much better options available.
My time slot not being respected
What’s the point of letting customers choose a slot if your delivery partners just show up whenever they feel like it? I’m the one paying for the order, so deliveries should happen according to my convenience, not theirs.
I reached out to customer support and all I got was a generic copy-paste apology, “we understand your concern,” “we’ve forwarded this to the team,” “we value your business.” No real accountability, no explanation of what actually went wrong, nothing concrete done to fix it. Just template responses that make it obvious no one’s actually looking into it.
This isn’t the first time something like this has happened, and if it happens again, I’m done with Meatigo because customers deserve better than having their sleep and time disrespected like this.
Response from developer
Hi, we’re genuinely sorry for the inconvenience caused, especially since you had specifically selected the slot based on your convenience. We completely understand how frustrating it must have been to receive the delivery much earlier and be disturbed during your sleep. The matter has already been escalated to the concerned team. While we’re unable to undo what has already happened, we’ve highlighted the issue to ensure the delivery slot is followed correctly going forward. We sincerely assure you that you should not face this issue again. -Team Meatigo.
Easy in handling
Response from developer
Thanks for the review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, and will share your feedback. Cheers! -Team Meatigo!
Order
App incompatible with IPad!!!
Update to app caused app to be out of proportion and unable to used
App keeps glitching
Response from developer
Hi Nisha, we’re really sorry for the experience, and we truly appreciate you explaining the issue in detail. This is definitely not the experience we want you to have. We’ve shared your feedback, including the device details, with our tech team so they can investigate and fix this issue at the earliest. Thank you for bringing this to our notice. -Team Meatigo.
Great Concept Terrible App
Mindblown
I never even thought anything of this level exists in India
I literally feel like I'm in the Europe/USA rn
THANKS MEATIGO
Response from developer
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! -Team Meatigo!
Worst / responsible
Response from developer
Hi, we’re really sorry for the inconvenience caused. Could you please share your contact number with us via email at help@meatigo.com? Alternatively, feel free to call us directly at +91-99109-01645. We’re here to help and will get this sorted for you.
Frauds
Response from developer
Hi, we’re really sorry for the inconvenience caused. Could you please share your contact number with us via email at help@meatigo.com? Alternatively, feel free to call us directly at +91-99109-01645. We’re here to help and will get this sorted for you.
Customer Service UNREACHABLE
App loops and asks to update
Quality food and service
Very good quality preps and amazingly helpful people
Too expensive
Response from developer
Hi ! We are sorry to hear about your experience. We request you to connect with us at 01166765252 or write to us at help@meatigo.com so that we can get more information and assist you better.
Delay in delivery
Response from developer
Hi! We are sorry for the trouble caused. Please share your contact details at help@meatigo.com or connect with us at 01166765252 and our customer care team will assist you.
Payment issues - card payment did not work
Your AAP
Terrible delivery experience
Response from developer
Hi ! Thank you for the feedback and Sorry for the inconvenience caused. Please share your contact details at help@meatigo.com or connect with us at 01166765252 and our customer care team will assist you.
