App issues
Good app but new update logs me out
Love the App, but It Needs Fixing
There are a few issues with this app. Firstly, I would like the app to properly support landscape mode on the iPad. At the moment, it is very glitchy. It works for a few seconds, and then I click something and it only shows half the app. Then it gets stuck and doesn't rotate to landscape mode at all.
Secondly, I would like to see my full purchase history, both online and in-store, on the app and on my account accessed via the website. At the moment, only online orders are visible on the app—that's it.
Response from developer
Hi, Thank you for taking the time to leave such detailed feedback. We're so pleased to hear you're enjoying the app, especially using your wishlist while shopping in store. We're sorry to hear about the issues you've experienced using the app in landscape mode on your iPad, and we appreciate you bringing this to our attention. We've shared your feedback with our app team to review. We also appreciate your suggestion about being able to view both your online and in-store purchase history within the app and on our website. We can certainly see how this would make managing your account much easier, and we'll ensure your feedback is passed on to the relevant team for consideration.
Service slipping
Awful Experiance
Finally
Perfect, no issues
Great app
Impressed
From the first time I used it, it just felt right — clean, intuitive, and actually helpful without overcomplicating things. Everything is where you expect it to be, and it makes the whole experience smooth and effortless.
What I appreciate most is the attention to detail. It doesn’t feel generic — it feels like it was designed with real users in mind. Small things like the layout, responsiveness, and how easy it is to navigate make a big difference day to day.
I’ve tried similar apps before, but this is the one I keep coming back to. It’s reliable, easy to use, and just works without frustration — which is exactly what you want.
Genuinely impressed — keep doing what you’re doing
Response from developer
Hi, thank you for taking the time to share your detailed experience of our new app and we're delighted to hear how easy you find it to navigate the features we've implemented. We look forward to welcoming you back soon!
Great app
Great
Easy to use
5 stars
Easy to use
Needs more work
Response from developer
Hi, We’re sorry to hear about the difficulties you’ve experienced while using the app and understand how frustrating this must have been. We’re actively working on improvements and would really appreciate the opportunity to look into this further. Please reach out to our Customer Experience team a customer.services@spacenk.com so we can gather more details, investigate the issues you encountered, and help ensure a smoother and more enjoyable shopping experience going forward. Once this is resolved, we’d love for you to enjoy the app as intended
Great app
Love it!
I love the app!! Payment issues keep reoccurring:(
Because of this, I nearly always have to switch to Safari on my phone and complete the purchase on the website instead of using the app, which defeats the point of having it. It would be great if this could be fixed, as otherwise the app experience would be perfect.
Response from developer
Hi, thank you for taking the time to share your feedback. We’d really appreciate the opportunity to look into your payment issue further. Please contact us at customer.services@spacenk.com so we can gather more details, investigate what went wrong, and help ensure you have the best possible shopping experience on our app.
The app the brand 10✨
Response from developer
Hi, thank you for taking the time to share your experience and we're delighted to hear you love our range of products and the features created. We look forward to welcoming you back soon!