Great app
Response from developer
Thank you so much for the lovely feedback! We’re really glad you found the designs realistic and the plans and measurements accurate. That’s exactly the experience we’re aiming to deliver.
Style over substance
Response from developer
Thank you for taking the time to share such detailed feedback. We’re sorry the experience didn’t meet your expectations, particularly around the design output, editing tools, and usability. We’re currently working on improvements to the design and editing experience, including how the app handles different project requirements and how easy it is to make changes. Your comments around DIY projects, shaded areas, sun direction and overall usability are especially useful, and we’re feeding these into the improvements we’re making. We appreciate you giving the app a try and hope we can deliver a much better experience in future updates.
Have to subscribe
Response from developer
Thanks for your feedback. Just to clarify, there are no ads in the app. It’s free to download, with access to the service available through a paid subscription. The login code can take a few seconds to arrive, so we appreciate your patience there. We also take your point that the pricing should be clear before you get too far into the app, and we’re reviewing how we communicate this more clearly.
Not recommended. Does half a job.
Spent some time mapping all the borders for my garden. Took multiple photos. My garden design photo at the end showed one small corner. Nothing on the rest of the garden. What is the point of mapping these borders if they are ignored?
It added a brick dividing wall to replace my neighbours fence in the background! Utterly stupid and not within the brief. It also added some expensive paving to replace my gravel. I revised the design (beware, you can only do this once!) asking it to replace the pavers with the existing gravel and it added MORE paving.
It doesn’t provide a planting scheme or list of plants to buy.
At the end of it I’ve paid £10 for a pretty picture of the corner of my garden using materials I specifically asked it to remove.
It seems that in order to get it to do anything else I have to pay another £40!!!
I cannot recommend this app, ChatGPT will do this quicker and for free and won’t try and con you in the process.
Response from developer
Thanks for taking the time to leave such detailed feedback. We’re sorry the final design didn’t reflect the garden you mapped or the changes you specifically requested. The issues you’ve highlighted around border mapping, retaining existing materials, design revisions and clearer information about what’s included are all areas we’re actively working to improve. We also agree that users should have a much clearer understanding of what their credits include before subscribing. We appreciate the detail in your review. It’s useful feedback and helps us identify where the experience needs to be better.
Incredible! So pleased we found Spacelift
Instead of spending hours looking for inspiration and trying to piece together different ideas, we had several well-thought-out concepts to compare within minutes. It made it much easier to picture what our garden could become.
The guidance and support you receive with the project pack is phenomenal. It made us feel in control the whole way, whilst laying everything out step by step. We are now on the journey to transforming our garden, and I cannot imagine how much SpaceLift has saved us in time and money, considering what you’d normally pay for professional design input of this quality.
I think the subscription offers excellent value. Even if it helps you avoid one costly mistake or gives you the confidence to move forward with a plan, it more than pays for itself.
I’ve already recommended it to friends who are planning garden projects, and I’d happily subscribe again.
Disappointing
Response from developer
Thanks for taking the time to write this, and I'm sorry your first project was a frustrating one. That isn't the experience we want anyone to have. You've flagged fair points. Being able to try different styles on the same space is coming very soon - "Save My Space" is an exciting new feature to be launched soon. We will also then be increasing the number of iterations per project, together with easier ways to restart and manage your projects being next on our list. This kind of feedback is exactly what helps us get there faster. I'd like to make this right for you directly. If you drop us a line at info@spaceliftapp.com or drop us a note within the app and mention this review, we'll look after you properly. The Spacelift Team
Beautiful Designs
Beautiful and realistic
Disaster garden to Hosting Space
We're now bringing those plans to life and the difference is already amazing. We even hosted our first BBQ in the garden this weekend, which felt like a huge milestone! ☀️🍔
Such a brilliant app for helping you see the potential in your garden. Highly recommend ✨
Great app
Stylish results
It’s generated beautiful designs with realistic images, unlike the images created by other AI apps I have tried.
I upgraded to the design package which was incredibly helpful and provided more detailed images and far more information!
Wish I could get a refund
Response from developer
Thank you for taking the time to leave this feedback. I'm really sorry the experience hasn't matched the concept, and I completely understand your frustration. I want to be upfront with you on a couple of things. Space scan persistence is something we're actively working on and will be releasing soon, so that pain point won't be around for long. On editing, we're also extending the app to allow three design iterations, which will give you much more control over the outcome. On the design quality, the more detail you put in when setting up your project, the better the results. Adding everything you want to include, but also actively declining elements you don't want, makes a real difference to what the AI produces. It's very much a case of what you put in is what you get out, and we'd love to help you get a better result if you're willing to give it another go. If you'd prefer a refund, please email us directly at info@spaceliftapp.com and we'll sort it out for you. One thing worth clarifying: tools like ChatGPT have no knowledge of your actual garden. Spacelift scans your real space, measures it, and designs within those specific dimensions. It's a genuinely different category of product, and we believe the experience will reflect that much more clearly as these improvements land.
Stunning garden redesign App
Real Inspiration for Amateurs
Garden Complete!
Not ready yet
Response from developer
Thank you for the honest feedback and we're glad the garden mapping worked well for you. You're absolutely right that switching between designs without remapping is a limitation right now and we're sorry that impacted your experience. This is something we're actively working on and will be available in an upcoming update. We hope you'll give us another try when it's live, and we'd love the chance to show you what the full experience can deliver!
Crashes
Response from developer
Coming back to this, we've made launch far more stable since June after fixing crashes some devices were seeing, so it's well worth a second try. Thanks again for the kind words on the design, we'd love to show you the rest of it. Please email info@spaceliftapp.com and refer to this post. The Spacelift Team
Could be so good
Response from developer
Hi Calsterrr many thanks for your review - it's exactly the kind of honest feedback we need to hear. You're right that the Project Pack is an additional purchase on top of the Pro subscription, and we understand why that feels like a lot when you've already committed £30. We also know we need to be clearer upfront about what's included at each stage, that's something we're actively working on. On plants a fair point, and it's on the roadmap to build into. We'd love to make this right for you. Drop us a line at hello@spaceliftapp.com and we'll make sure you're getting the most from what you've paid for.
