Great app
Response from developer
Thank you so much for the lovely feedback! We’re really glad you found the designs realistic and the plans and measurements accurate. That’s exactly the experience we’re aiming to deliver.
Style over substance
Response from developer
Thank you for taking the time to share such detailed feedback. We’re sorry the experience didn’t meet your expectations, particularly around the design output, editing tools, and usability. We’re currently working on improvements to the design and editing experience, including how the app handles different project requirements and how easy it is to make changes. Your comments around DIY projects, shaded areas, sun direction and overall usability are especially useful, and we’re feeding these into the improvements we’re making. We appreciate you giving the app a try and hope we can deliver a much better experience in future updates.
Have to subscribe
Response from developer
Thanks for your feedback. Just to clarify, there are no ads in the app. It’s free to download, with access to the service available through a paid subscription. The login code can take a few seconds to arrive, so we appreciate your patience there. We also take your point that the pricing should be clear before you get too far into the app, and we’re reviewing how we communicate this more clearly.
Not recommended. Does half a job.
Spent some time mapping all the borders for my garden. Took multiple photos. My garden design photo at the end showed one small corner. Nothing on the rest of the garden. What is the point of mapping these borders if they are ignored?
It added a brick dividing wall to replace my neighbours fence in the background! Utterly stupid and not within the brief. It also added some expensive paving to replace my gravel. I revised the design (beware, you can only do this once!) asking it to replace the pavers with the existing gravel and it added MORE paving.
It doesn’t provide a planting scheme or list of plants to buy.
At the end of it I’ve paid £10 for a pretty picture of the corner of my garden using materials I specifically asked it to remove.
It seems that in order to get it to do anything else I have to pay another £40!!!
I cannot recommend this app, ChatGPT will do this quicker and for free and won’t try and con you in the process.
Response from developer
Thanks for taking the time to leave such detailed feedback. We’re sorry the final design didn’t reflect the garden you mapped or the changes you specifically requested. The issues you’ve highlighted around border mapping, retaining existing materials, design revisions and clearer information about what’s included are all areas we’re actively working to improve. We also agree that users should have a much clearer understanding of what their credits include before subscribing. We appreciate the detail in your review. It’s useful feedback and helps us identify where the experience needs to be better.
Incredible! So pleased we found Spacelift
Instead of spending hours looking for inspiration and trying to piece together different ideas, we had several well-thought-out concepts to compare within minutes. It made it much easier to picture what our garden could become.
The guidance and support you receive with the project pack is phenomenal. It made us feel in control the whole way, whilst laying everything out step by step. We are now on the journey to transforming our garden, and I cannot imagine how much SpaceLift has saved us in time and money, considering what you’d normally pay for professional design input of this quality.
I think the subscription offers excellent value. Even if it helps you avoid one costly mistake or gives you the confidence to move forward with a plan, it more than pays for itself.
I’ve already recommended it to friends who are planning garden projects, and I’d happily subscribe again.