Flower Garden
Two students came and promptly cleaned out my flower beds. Friendly, courteous and efficient. I suggest you download the app before as it makes it easier to pay them.
Nothing but praises for the students that have helped me!
I have used Spare Hands Students several times for different types of jobs. Every one of the students have been prompt and courteous. They work hard and get the job done fast. The CEO even reached out when a student was not available at the time I selected on the app and he got a student there and on time.
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Yard work
This was my 3rd Spare Hands experience. The first two were excellent. On the third, a student was assigned, although I had requested my previous spare hand. The student was punctual, polite, enthusiastic, but he had zero experience in trimming up crepe myrtles and weeding. He willingly read the brief instructions and illustrations, and did a nice job on the trimming.
After he left, and on closer inspection, I found he had left many weeds, yet pulled up the perfectly-spaced dwarf mondo grass! I had asked him to let me know if he had any questions, so I was rather dismayed. This spring, I will buy more mondo grass and plant it.
How does one check the experience of a student who is suggested and assigned?
After he left, and on closer inspection, I found he had left many weeds, yet pulled up the perfectly-spaced dwarf mondo grass! I had asked him to let me know if he had any questions, so I was rather dismayed. This spring, I will buy more mondo grass and plant it.
How does one check the experience of a student who is suggested and assigned?
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Great service
This is a wonderful service and the guys helped me wonderfully with my project. They were so polite and nice.
Unpredictable Rates
SpareHand
I am concerned about the way this app works. I requested a student with a truck who said his rate was $29/hr. That was in my budget. I ended up with a completely different student who quoted me $40/hr., including the truck. When the job was done, he charged me $50/hr. I asked him about it; he said use of the truck cost more, even though I had stated originally that I needed a truck, too. The final bill was $105 for 1.5 hours of assistance (let's call it 2 hours to cover his transport time). That amount is exorbitant for an unskilled job like this.
The app is unpredictable and doesn't provide enough protection for end users. We should be able to know in advance what a job will cost, not get hit unexpectedly with a high bill. It seems like students get to charge whatever they want, regardless of what they quoted in the first place.
Please fix this. Thanks.
I am concerned about the way this app works. I requested a student with a truck who said his rate was $29/hr. That was in my budget. I ended up with a completely different student who quoted me $40/hr., including the truck. When the job was done, he charged me $50/hr. I asked him about it; he said use of the truck cost more, even though I had stated originally that I needed a truck, too. The final bill was $105 for 1.5 hours of assistance (let's call it 2 hours to cover his transport time). That amount is exorbitant for an unskilled job like this.
The app is unpredictable and doesn't provide enough protection for end users. We should be able to know in advance what a job will cost, not get hit unexpectedly with a high bill. It seems like students get to charge whatever they want, regardless of what they quoted in the first place.
Please fix this. Thanks.
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