Spark Member User Reviews

What users say

Top reviews

Can’t even log in

How would I be able to use the app if I can’t even…log in…

Not particularly useful for members

Menu is a bit clunky, changing family members should have its own icon on the page. Would be good to book multiple classes at once. If class times change or are cancelled we should get a notification particularly when booked onto them. Nowhere to see what credit card data is stored and no way to delete it, no idea how safely this is stored.
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Can’t even log in in the first place

This is so frustrating. I can’t even log in at all on the app. I can on the website but when I try to log into the app it sends me an email with my “credentials” but the email only contains a string of letters and numbers as my email thought the app says it’s sending the password. It’s so frustrating. I’m not bad at this kind of stuff. The system
Is messed up
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worst app

glitchy and old UI coupled with no communication from the support team. Critical defects and glitches are simply ignored and not contactable. I would not recommend any gym owners go with Spark. We used it for a couple of years of battling uphill with the software, the app and the so-called customer team and have moved off it back to Pushpress where they actually support critical issues.
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A few suggestions

I’m new to the app and overall enjoying the experience so far, but I do have a couple of suggestions that would make it even more user-friendly. It would be really helpful to have a recurring booking feature—something that allows you to book multiple sessions at once (for example, every Tuesday for several weeks) instead of having to schedule each class individually.

Additionally, the option to sync bookings with my Apple Calendar would be a great improvement, making it easier to stay organized and keep track of upcoming classes.
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PERFORMANCE

I use it every day for martial arts and the performance is amazing. would reccomend for anyone who wants an easy way to keep track of events.

Pretty good

Ok so I am a 10 year old black belt student that uses the spark app to train at home, it works but, some people need a password and I did but it took me days to figure it out but finally I got it and also it needs some updates but over all I like it but it needs some new features thank yall byeeee

New update has broken the Shop feature

Version 8.5.6 has broken the Shop feature so that it doesn’t show up most of the time when the app is loaded therefore you cannot add a course or download any Katas. This problem is persistent in iOS and android on Google play. How could this not have been tested or confirmed?!

Super helpful

It’s a great app because it gives you great information

Not user friendly

Very bad UX

Love it ivy pretty

I love it and it is the best thing that has ever happened to me and my family I am very proud of my self and how I can be doing the things that make me feel good and happy and proud to be a leader at top leaders marshal arts so thank you for changing my life

Not user friendly

Also can’t check in in the app - asks to input location, but there’s no place where I can type it in

Unable to ‘check in’

After numerous updates still does not allow me to check into a class. It says to enter location to check in, however there is no place to enter location and I have already signed into the app using the location code.

App slow & now not working!

Dreadful. This is among my top worst apps. My martial arts studio uses the app to plan training session attendance, award grading tags etc. The data is rarely up to date and today the app is non responsive. Deleted the app and reinstalled, now can’t even login. As I said, dreadful.

Ivy

I love ata it is amazing for me to learn to wondo

Allow to add to calendar

The app works pretty good for signing up for classes and following a curriculum. It would be SO helpful if you could add class sign ups to a Google or iCal once signed up from the app. Please add that feature!

Suggestion

It would be so much better if you could pick multiple dates and reserve the same class time on all the selected days

Sooo annoying

It is Always kicking me out of the app
With out any warnings

Don’t force manual updates

Recently there have been a few updates that force me to click update on a popup box. Just let the app auto update like everything else. Stop making inconveniences in our world full of spam and pointless clicks.

Good

It’s good