Poor customer service
Bought a SIM for the UAE not knowing that the country doesn’t allow foreign SIMs. They gave me one for free when I went through immigration. Tried to cancel and get a refund from Sparks and was told they wouldn’t refund me. Why sell an eSIM for a country that doesn’t allow them???
Will just use Airalo in the future
Will just use Airalo in the future
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Very helpful
I reached out for assistance regarding a technical issue I encountered, and they quickly addressed and fixed the problem. I'm very grateful to the team for their prompt support.
Best eSIM PLAN so far!!
I’m so happy using Sparks eSIM , I would recommend Sparks to everyone!! 10++++++.
Excellent support
I received excellent support from the help team as I travelled and had my phone stolen and needed to reactivate the sim. After being stuck with chatbots on various apps to get things rolling, I was extremely grateful to receive prompt replies and efficient support to get back online.
Amazing Customer Service
I had accidentally deleted the eSIM I bought from Sparks. The customer service team immediately responded to my email and gave me necessary steps to get it back, everything was clear, everyone was kind and everything ended up working out!









