Spectrum TV Reviews: Is It Legit?

Spectrum TV
Spectrum TV
Charter Communications

Customer Experience

Positive experience27.3% of reviews
Neutral11.6% of reviews
Negative experience61.1% of reviews

~ Based on 836 written reviews from the US App Store.

What users say about Spectrum TV

Is Spectrum TV Safe?

Spectrum TV appears safe based on user ratings. AppsHunter Safety Score for Spectrum TV is 94/100.

This assessment is based on 572,907 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
3.3% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 571,632 App Store ratings for Spectrum TV.

Is Spectrum TV Legit?

Spectrum TV appears to be a legitimate app. AppsHunter Legitimacy Score for Spectrum TV is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Subject: Feature Regression: Please restore the 20-channel limit!!!!

Please restore the 20-channel limit on the iPad Recent Channels list
The recent update to the Spectrum TV app on iPad that cut the "Recent Channels" history list down from 20 channels to only 10 is a major regression in user experience. For those of us who utilize our iPads as a primary viewing device and frequently jump between a large rotation of favorite networks, 10 channels is simply not enough history. It causes frequently watched stations to drop off the list prematurely, forcing unnecessary scrolling through the master guide.
Please pass this feedback along to the app development and engineering teams to restore the previous 20-channel history capacity in the next app store version update.
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App is terrible and company is to

The app hardly works, and when it does work, it does weird stuff. The company does not help.

Updated to force news

When using last channel button now, forces Spectrum news. Decent app, but jamming that down our throats, and limiting capabilities makes me want to look at other options.

All channels unavailable

While on iPhone Duo

Suboptimal compared to tv

I use the spectrum tv app on a couple tvs in my home and they never get blurry even for live sports, I use the cable box and it never gets blurry but the phone app on the same exact wifi in the same exact house gives me very very blurry live sports. Just ridiculous. (If yall auto respond with that same corny answer you’ve been sending everyone else imma change it to a 1 star for bad service!)
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Terrible

Signs me out even though I use the same location for the last two years. No QR code, you must retype your entire sign in name and password every time it signs you out, which it does randomly. It usually takes me a few minutes to do all that, so I have made my password so simple that hackers from 20 years ago can easily sign into my account. Sometimes it tells me I need to upgrade in order to watch. My family has an account that we spend $300/month which includes the app. Yet still….I’ve called support countless times and they have told me every story in the book and they never fix it. My family uses regular spectrum so I get to use this app for free, but I can assure you if I had to actually pay I would use YouTubeTV or something else. This app absolutely sucks.
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Horrible

We cannot watch TV without it freezing up or the pixels breaking up… the weather is not that great but come on. It’s been a horrible week of tv watching

Works well except for subtitles

The app works well for watching live TV and on demand content. My one complaint started after a recent update. Subtitles keep being enabled after I have manually turned them off. As soon as I change channels, the subtitles are enabled again. I’ve also noticed that sometimes they seemed to be separate for live TV and commercials. I disable them in the TV show and they are turned on when a commercial comes on if I mute the TV. It would be great to have a universal setting for the default behavior (on or off) that could be manually changed when desired.
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App crashes

App crashes every time I launch it on my iPad mini 17

App

Can’t watch TV on the app. Error. ILP 9000

Log In Issue

I’ve since installing the app 2x now on 2 different fire sticks that the app will randomly log me out whenever I turn the TV and use it. It gets very annoying that it simply can’t keep me logged in like any other TV app such as Prime, Netflix, Hulu, etc… PLEASE FIX THIS ASAP!! Thanks in advance.

There is NO Provider Better

Spectrum has exceeded my expectations and hopes. I love the fact that Carolina Hurricanes and the Minnesota Wild are on Spectrum and the NHL hockey coverage is second to none. There were three times this year (2026) that Spectrum warned about brief interruptions while they were performing maintenance…I saw one for less than 10 seconds. The quality is the ruler others should be measured by…I’ll tell you, the service from Spectrum for both TV and Internet, are enough to be a consideration as to where I would move to. Thank you for exceptional service!!!
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K

Best company to work with for tv and internet 😃

Excelente

Servicio técnico

Terrible iOS audio, terrible UI

Audio quality on iOS (iPhone 18 pro max) is literally horrendous. Overall UI for the app is horrendous for the iOS and TV app. Not a fan of spectrum and wouldn’t wish this company upon my enemies

Awsome

Great, but I wish there were more NFL games, but it’s still amazing

Always losing favorites!

This app has to be one of the worst streaming apps ever created! You will find yourself constantly having to redo your favorites list especially on AppleTV! This is utterly insane that they can’t keep track of something this simple across app updates, especially since your login is required! Utterly ridiculous and completely lame!!! Do better!!!
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Clear. Tv channel.

4K

Horrible service

Horrible service. Horrible customer service.

On the Go

Love being able to watch what I want, when I want, where I want. Thanks Spectrum App.