Expensive
My daughter loves this app but it’s quite expensive and I don’t want to renew anymore. I deleted my account and yet they still tried to take money which I don’t want. There is no option to cancel subscription
It's a fraud, be careful
It's impossible to cancel. No one answers you in the support center. Be careful!
Worst!
Absolutely terrible!! I cancelled my membership and still got charged the full annual payment! Despite emailing multiple times, I’ve received zero response and my account still hasn’t been cancelled!! This is horrendous customer service and I’m still pushing for a response and money back!
Beware
They do not have a phone number. Only way to contact them is through email and they will never ever ever answer. They charged me for months for an app I never used because it never worked. I have several emails to them telling the app didn’t work to no avail. I had to completely close my account in order to get them to stop STEALING!
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Unauthorized Charge
I didn’t purchase the subscription and even though they tried to charge me $39, so disappointed. Thanks to my bank that declined the transaction and refer to it as suspicious activity.
