Customer service
Gemiini has poor customer service, especially shocking since they deal with families stressed to the max with a child (or children) with special needs. Sad.
Buggy and difficult to cancel
Gemiini requires you to provide payment information at the very beginning and it is WILDLY difficult to cancel. There is a phone number dedicated to cancellation, but I doubt it’s ever staffed. I’ve called three times now and wait 20 minutes until they force you to leave a message, but I’ve never received a call back. Terrible service.
Show more
Stuck
I downloaded the app to use it but already stuck in the beginning as it’s asking to log in
How can I log in if I’m not registered yet?
Shouldn’t be there Register button first?
How can I log in if I’m not registered yet?
Shouldn’t be there Register button first?
Impossible to cancel
I NEVER write reviews but they make it impossible to cancel and it took so much time
It works
My daughter did a lot of echolalia and watching these videos made her verbalise her needs much more. It’s like watching the videos taught her that she could ask things. Wonderful stuff.



