This HIPAA-compliant app enables secure messaging between healthcare providers within senior living environments. It facilitates enhanced communication and collaboration for faster response times and improved decision-making related to patient care.
What We Love
- đ Fast and secure
- đ Great way to communicate needs
- đ Seamless and smooth
- đ Handy and quick communication
- đ Works good
- đ Liked the new SBAR
- đ Keyboard suggestions on mobile
- đ Read receipts
- đ Voice record button works
Room to Improve
- đ Poor accessibility
- đ Byzantine login process
- đ Antiquated program
- đ Cumbersome to use
- đ Not user friendly
- đ Frequent logins required
- đ Inconsistent notifications
- đ Difficult to find messages
- đ No unread message indicator
- đ Audio notifications are slipshod
- đ Dangerous for patient care
- đ Messages open and another resident's chart
- đ Unable to see clearly what messages are resolved/read
- đ Cannot copy and paste
- đ Adds liability when ending conversations
- đ Unable to create rounding lists
- đ Constantly crashes
- đ Cannot log in or access
- đ Constantly having to reinstall
- đ Redundant and annoying notifications for group chat member departures
- đ No way to search
- đ See messages from other facilities
- đ No way to see conversations for specific facility/patients
- đ Does not work with work iPad
- đ Providers unable to receive conversations
- đ Next screen is blank after receiving notification
- đ Glitching when opening the program
- đ Interrupted workflow
- đ Have to open another app
- đ Overbearing login process
- đ No stored password ability
- đ No 'return' button on text pad
- đ Cannot send emojis
- đ Unbelievably bad
- đ Terrible replacement for Tiger Text
- đ Intuitive, difficult to message with
