Splashtop Business User Reviews

Customer Experience

Positive experience69.3% of reviews
Neutral11.4% of reviews
Negative experience19.3% of reviews

~ Based on 176 written reviews from the US App Store.

What users say

Is Splashtop Business Safe?

Splashtop Business appears safe based on user ratings. AppsHunter Safety Score for Splashtop Business is 96/100.

This assessment is based on 4,620 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 4,620 App Store ratings for Splashtop Business.

Is Splashtop Business Legit?

Splashtop Business appears to be a legitimate app. AppsHunter Legitimacy Score for Splashtop Business is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Applicable use

Wow. Great product. Setup immediately. And monitoring 4 stations at the same time. Perfect solution for multi unit coding projects. To not sit in front of desk all day waiting for large workloads to deploy.

Nag ware

Even when you purchase the software you will be subject to regular nag screens when trying to get work done

Massive bugs - es gibt keinen Support

Es bestehen massive bugs, leider existiert kein Support den man kontaktieren kann. Egal welche Tages- oder Nachtzeit man ist in Warteschleife auf Position 3 und diese Position ändert sich nie.

Response from developer

Vielen Dank für Ihr Feedback und wir entschuldigen uns für die Unannehmlichkeiten. Könnten Sie bitte unser Support-Anfrageformular nutzen, damit unser Team Sie kontaktieren und Ihnen bei Ihrem Anliegen helfen kann: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

Позорище

Дырявый уралсиб, люди, бегите с этого

Response from developer

Спасибо за ваш отзыв. Пожалуйста, свяжитесь с нами через форму запроса в службу поддержки, чтобы наша команда могла связаться с вами и помочь решить проблему с передачей файлов, с которой вы столкнулись: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

2FA Issues

I can longer paste 2FA code when logging in.

Bricht häufig ab

Leider bricht die Verbindung alle 5 min ab

Response from developer

Vielen Dank für Ihr Feedback und wir entschuldigen uns für die Unannehmlichkeiten. Könnten Sie uns bitte über unser Support-Anfrageformular kontaktieren, damit unser Team sich mit Ihnen in Verbindung setzen und Ihnen bei dem von Ihnen erlebten Problem helfen kann: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

Poor Mouse functionality!

Mouse functionality is very lousy. Can’t easily right click and the left click goes inactive if you switch to another phone app and go back. Always have to end up killing the app and signing back in to regain the left click. If this was fixed I’d change to 4 stars.

On trial period

First day of the trial period but I’m definitely going to subscribe after it ends. It beats team-viewer with ease! Glad I found this! Thank you!

Ipad version buggy

Ipad version doesn't save layout changes between sessions and apple pencil doesn't work properly. Iphone version works great, but I almost exclusively use the iPad app. 5 star if iPad fixes are made

Such a jock

Exceeding transfer rates . If its a 4GB showing 11 GB of 4 GB 😬😬

Response from developer

Thank you for your feedback and we apologize for the inconvenience. Can you kindly reach out through our support request form so our team can contact you and help you with the file transfer issue you are experiencing: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

Outstanding support and an exceptional customer experience

Honestly, I never imagined I would have this level of access and attention from the Splashtop team.

My name is Rodrigo Magri, CEO & Founder of DuallyTec, a company I have been running since 2012, serving over 200 clients, and I had been using TeamViewer since 2014 in my professional environment.

I must admit that when I decided to adopt Splashtop’s solution, I had some hesitation. I had been a TeamViewer customer for many years and was concerned about switching from a tool that was already well established in my environment.

However, after using Splashtop and especially after experiencing the level of support I received, my perception changed completely.

At one point, I encountered an issue where the tool stopped working. That’s when I was assisted by Italo Nava, a Splashtop team member who demonstrated an exceptional level of care, professionalism, and commitment.

Even though I am not a high-volume customer, I was treated as if I were. Italo dedicated his time, involved his team, and followed through with genuine care until the issue was fully resolved.

Splashtop made me feel truly valued as a customer. This experience goes far beyond software — it reflects people, respect, and real commitment.

Today, using the solution and backed by this level of support, I recommend Splashtop with complete confidence.
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Used by hackers and scammers

This product was used by individual to get my identity

Consistent Failures

While you get remote access to your desktop, it consistently fails. It will disconnect and reconnect over time. It happens a lot too which really hurts work flow.

happy

On the first day but of too a good start
been having problems with remote desktop from ipad
to a desktop resolution of 3440x1440

most apps give me a wide narrow view of the remote desktop
and it’s to small to work with

splashtop’s best fit setting works perfectly
filling the ipad pro entire screen and making it very easy to work with.

Must say though the default view initially was the same as the other app’s wide narrow view.

But splashtop lets you tweek the setting. 👍🏻👍🏻
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Piece of Garbage

Everything was configured correctly, I was able to access my computer during the initial setup . I gave it every permission it said it needed, I stopped my computer from going to sleep, and the MOMENT I go off my home network this garbage program is unable to connect to my Mac. I am a tech-savvy individual - I know I set it up as specified, I can follow a freaking list. Oh, also, because then I thought to try accessing it via the browser and, for a hot minute, it actually worked. But, of course, I closed the lid of my iPad and *POOF* no more connectivity. I really REALLY needed this to work and it was absolutely worthless
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Response from developer

Thank you for your feedback and we apologize for the inconvenience. A closed lid might cause the computer to go to sleep mode depending on your setup or OS. Can you kindly check your Power options. If you require our assistance, kindly reach out through our support request form: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

Love Splashtop

I’m another former logmein user who couldn’t take their price gouging and deteriorating software. Then Splashtop swooped in with a great replacement and reasonable prices. If only every tech product were like this

VACATION

MAKES MY VACATION SO MUCH BETTER, CAN RELAX AT THE BEACH AND CHECK IN AND TAKE CARE OF BUSINESS FROM FAR AWAY!

Rápido e fácil

Um mês de uso o ambiente é fácil de configurar e rápido pra acessar muito bom

Good app

Very good app and very good software. Alternative to Team Viewer etc… Perfect for multi screen and much cheaper than TV.

Super Reliable

Reliability and cost effective. Never any issues connecting to my office. Beats other programs by a long shot!