2FA Issues
I can longer paste 2FA code when logging in.
Poor Mouse functionality!
Mouse functionality is very lousy. Can’t easily right click and the left click goes inactive if you switch to another phone app and go back. Always have to end up killing the app and signing back in to regain the left click. If this was fixed I’d change to 4 stars.
On trial period
First day of the trial period but I’m definitely going to subscribe after it ends. It beats team-viewer with ease! Glad I found this! Thank you!
Ipad version buggy
Ipad version doesn't save layout changes between sessions and apple pencil doesn't work properly. Iphone version works great, but I almost exclusively use the iPad app. 5 star if iPad fixes are made
Outstanding support and an exceptional customer experience
Honestly, I never imagined I would have this level of access and attention from the Splashtop team.
My name is Rodrigo Magri, CEO & Founder of DuallyTec, a company I have been running since 2012, serving over 200 clients, and I had been using TeamViewer since 2014 in my professional environment.
I must admit that when I decided to adopt Splashtop’s solution, I had some hesitation. I had been a TeamViewer customer for many years and was concerned about switching from a tool that was already well established in my environment.
However, after using Splashtop and especially after experiencing the level of support I received, my perception changed completely.
At one point, I encountered an issue where the tool stopped working. That’s when I was assisted by Italo Nava, a Splashtop team member who demonstrated an exceptional level of care, professionalism, and commitment.
Even though I am not a high-volume customer, I was treated as if I were. Italo dedicated his time, involved his team, and followed through with genuine care until the issue was fully resolved.
Splashtop made me feel truly valued as a customer. This experience goes far beyond software — it reflects people, respect, and real commitment.
Today, using the solution and backed by this level of support, I recommend Splashtop with complete confidence.
My name is Rodrigo Magri, CEO & Founder of DuallyTec, a company I have been running since 2012, serving over 200 clients, and I had been using TeamViewer since 2014 in my professional environment.
I must admit that when I decided to adopt Splashtop’s solution, I had some hesitation. I had been a TeamViewer customer for many years and was concerned about switching from a tool that was already well established in my environment.
However, after using Splashtop and especially after experiencing the level of support I received, my perception changed completely.
At one point, I encountered an issue where the tool stopped working. That’s when I was assisted by Italo Nava, a Splashtop team member who demonstrated an exceptional level of care, professionalism, and commitment.
Even though I am not a high-volume customer, I was treated as if I were. Italo dedicated his time, involved his team, and followed through with genuine care until the issue was fully resolved.
Splashtop made me feel truly valued as a customer. This experience goes far beyond software — it reflects people, respect, and real commitment.
Today, using the solution and backed by this level of support, I recommend Splashtop with complete confidence.
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