Going in Circle
Was trying to log in. It goes to sign up like none stop. Please fix it.
Consistency & value
Great locations, great drinks specials. Tipping comp and free pot/parma is a great promo. Steaks are too expensive usually for their quality but they have half price steak night which makes up for it.
Booking issue only
Great place and we eat there every week and sometimes twice a week. We love the people there and the atmosphere.
We just wish that when booking a table using the app the details can be prefilled. I am always having to enter my name, surname, email, mobile and member name. Why?
We just wish that when booking a table using the app the details can be prefilled. I am always having to enter my name, surname, email, mobile and member name. Why?
Drink orders are almost perfect
Having the ability to select no ice would save me a trip to the bar
Apple Watch
Great app can it be available on the Apple Watch
Can’t select
The app doesn’t allow me to “set up my profile” as
I can’t select anything (fav drinks, food and team). Just a blank page.
I can’t select anything (fav drinks, food and team). Just a blank page.
Superb app!!!
Great app. Love the restaurant
Tipping
Tipping page has disappeared and cannot see it anywhere in the app
Major glitch
App won’t remain on phone, i keep having to find it on the App Store. Second year of TSG membership, all data preserved but can’t get app to stay. “App Support” button takes me straight to app Home Screen, weird.
App is so buggy
Every time I go to this venue I have to sign in as a guest because the app doesn’t show the menu or it won’t let you log in properly , so frustrating , having to order at the bar
Can’t sign in after update
Can’t sign in after the update, the app keeps taking me to the signup page (after going through the signin page & entering the verification code - wanting a new password (app said that you must sign in using the same username and password to keep your points)
Fast and sleek App!
Hey guys love the latest app it’s very fast and clean easy to navigate can’t wait for future updates too it’s so easy to use if only other companies followed suit with their loyalty apps and performed similar to this.
Clunky
Poor user experience on the whole. Have to pay extra to use the app. Logging in is slow. Lots of clicks to do anything. Can’t use member points to pay along with card, the value has to be less than the transaction amount.
Response from developer
Hi there, We're sorry to hear about your experience and appreciate hearing your feedback. We would like to clarify there’s no charge to use the app. We'd love to understand more about this, if you could share more details, that would really help us improve the experience. We’re also note your comments about login speed and usability, as we’re always working to make the app smoother and more intuitive. Regarding using member points, the current setup does require the points value to be less than the transaction amount, but we’ll definitely pass this on as feedback. We would love to hear back from you. Please email us at info@sportingglobe.com.au quoting reference number APL1802. Thanks again for your patience, The Sporting Globe team
Good service
Best place to
Love the new look
Keen to use it more, very user friendly. Love the points system and card popup.
Best update
The app works so much better now, feels and looks great! I can easily access the points tracker and my member card.
App won’t load any more
Also haven’t received my birthday voucher was looking forward to my free $25
Not working at all
Not work since 2-3 months ago and still not fixed ……
Order never went through despite charging me.
I ordered two steak with chips on the app and the payment went through no issues and received a confirmation email. However after waiting 30 minutes the manager informed me that the order never went through. I paid over $50 for nothing and it will take 3 days for the refund to come through. I will be deleting this app when I get my money back.
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Can’t login anymore
App was working fine but in the last week or so it doesn’t load anymore and has logged me out and I can no longer log in as it’s not loading up. Have deleted and reinstalled it but still the same issue. Needs fixing plz!
