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Hey You – Beat the Queue

Hey You – Beat the Queue

Order Ahead Food & Drinks

157 ratings
103 reviews
With Ads
🌟 Lifestyle
🍔 Food & Drink
Free
With Ads

Details

  • Released
  • Updated
  • January 19, 2012
  • July 14, 2026

Features

Developer

Hey You Pty Ltd
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Hey You – Beat the Queue screenshot #1 for iPhone
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Hey You – Beat the Queue screenshot #6 for iPhone
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Reviews summary↘︎
⭐103
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❓5 answered
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About

Order food and drinks ahead of time from your favorite local venues. Skip the lines and collect digital loyalty rewards. This platform connects you with a large community of users for convenient food ordering.

✓Order food and drinks ahead
✓Collect digital loyalty cards
✓Earn rewards
✓Quick reordering of favorites
✓Skip queues
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What users say

Summarized from real user reviews of Hey You. Based on 157 reviews and a 4.7/5 average, it highlights the 8 positives and 12 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Queue-skipping convenience saves time
  • ⏰Pre-ordering allows pickup on arrival
  • 🎯Easy to use and intuitive interface
  • 📍Find nearby cafes and menus quickly
  • 💳Multiple payment options available
  • 🎁Loyalty card integration and rewards
  • ☕Reusable cup support at participating cafes
  • 📱Works seamlessly on mobile devices

Negative things

  • 😤Unresponsive customer support
  • 🐛Frequent app crashes and glitches
  • 💸High service fees and markups
  • 📧Excessive spam notifications and marketing
  • ❌Broken favorites feature
  • 🔄Recent update caused major functionality issues
  • ⏳Wait times not disclosed before payment
  • 🚫No order cancellation option
  • 💳Unwanted card charging issues
  • 🔐Privacy and data breach concerns
  • 📝Order notes not visible to baristas
  • 🔒Cannot remove payment methods easily
See all reviews
+1

What's New in Hey You

6.6.1

July 14, 2026

We update Hey You regularly to make it easier for you to Order Ahead and Beat the Queue. Download the latest version to get all the new features and improvements. This release includes: - Improved menu browsing with smoother category navigation - Easier password entry with visibility controls - More reliable Facebook login and clearer sign-in controls - Bug fixes and performance improvements We're always looking to improve your Hey You experience. We'd love to hear your feedback and suggestions at support@heyyou.com.au. If you enjoy beating the queue, please consider taking a few minutes to review our app.

More

User reviews

Most RecentHighest RatedLowest Rated

Rewards

My rewards are not accumulating.
Gulati KGulati K

Love the Work It Outs!!

I drive all the way from Cronulla to buy Coffee on the way into work. The work it outs are the best!!
Sydney girl AmandaSydney girl Amanda

customer support non existent

i loved this app, but after a recent update the app starting charging one card no matter how many times i set it to apple pay. As this was my corporate card, it poses a big issue and means i have to stop using the app. Reached out to customer service through the app and email to rectify the issue and no reply whatsoever which is extremely disappointing
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KCNSNWKCNSNW

Most garbage ordering app ever

Orders favourites are completely broken. There is no function to remove a favourite, so I’m stuck with a mistaken order - as a result of the app putting a cafe 10km from me at the top of the front page - and can’t even add my actual usual order to favourites.
StephenAUStephenAU

So convenient

Love skipping the que! Also love that you can still use a reusable cup and pre order
haveallthenicknamesbeentaken!haveallthenicknamesbeentaken!
See 98 more reviews

Developer apps

Venue Manager
Venue Manager

by Hey You Pty Ltd

🍔 Food & Drink
Free
See developer apps

User experience

🐞

Reported Bugs

13 issues

Favorites not saving correctly after updates

Bug

App automatically adding sweeteners to reorders

Bug

Payment processing failures and double charges

Bug

App crashes on startup or payment page

Bug

Order notes not appearing to baristas

Bug

Incorrect order sizes being processed

Bug

Login sessions not persisting

Bug

Loyalty cards disappearing after updates

Bug

Orders not being received by cafes

Bug

Phantom cafe notifications from closed locations

Bug

Apple Pay not working despite being selected

Bug

Menu items appearing incorrectly

Bug

App freezing during checkout

Bug
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Requested Features

14 requests

Ability to remove/delete favorite orders

Feature

Wait time display before checkout

Feature

Order cancellation functionality

Feature

One-click reorder with saved preferences

Feature

Map view showing nearby participating cafes

Feature

Notification preference controls

Feature

Loyalty card tracking improvements

Feature

Siri integration for quick reordering

Feature

Gluten-free menu filter

Feature

Route planning for multiple stops

Feature

Larger font size options for accessibility

Feature

Cafe feedback system

Feature

Pre-purchased coffee packs/bundles

Feature

Improved order notes visibility to staff

Feature

FAQ

What does this app do?

This app allows you to order food and drinks ahead of time from participating venues. You can browse menus, place your order, and pay through the app, ensuring your food is ready when you arrive and you avoid waiting in line.

What are the key features?

Key features include the ability to order food and drinks in advance, collect digital loyalty cards, earn rewards, and quickly reorder your favorite items. The primary benefit is skipping queues at busy establishments.

Is this app free to use?

The app is free to download and use. While the description doesn't detail specific costs for food or drinks, it does mention that the app has advertisements, indicating a potential revenue stream for the platform.

Who is this app for?

This app is designed for people who want a more convenient way to purchase food and drinks, especially those who are often in a hurry or want to take advantage of loyalty programs offered by cafes and restaurants.

How does the loyalty program work?

The app allows you to collect digital loyalty cards from participating venues. By using the app to order, you can accumulate these digital cards, which typically lead to rewards or discounts on future purchases, as outlined by each venue's program.