It’s alright
Obligated to use app in order to check in. However the summer program points don’t add up unless you schedule a class. Apparently they don’t count towards the “workout” time you spend at the gym. -I’ve gone 3x this week and no points accumulated for me because they were not on reserved classes. Also, what’s the point of privacy if you’re going to send me my visible password in an email. Notify me that password has been updated or changed, and ask if I did it or not…but to actually add the password?! Wow not careful about a member’s privacy at all.
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Needs slight tweaking
It’s a pretty basic app used for booking classes and obtaining a digital membership card which can be added to apple wallet.
The area for improvement would be adding the date to the alerts. I’m glad it will tell you if your gym has no hot water but it will not tell you when that alert was added so I have no idea if this is a new alert. I do not think the notifications appear on the iPhone you have to go into the app to see notifications.
Also when booking a class add the event to the calendar that would be super helpful.
The area for improvement would be adding the date to the alerts. I’m glad it will tell you if your gym has no hot water but it will not tell you when that alert was added so I have no idea if this is a new alert. I do not think the notifications appear on the iPhone you have to go into the app to see notifications.
Also when booking a class add the event to the calendar that would be super helpful.
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NYSC=FRAUDS=SCAMMERS=CRIMINALS
NYSC tricks you when you cancel your membership. One staff will tell you that your cancellation is done. Then, next month you will find that you have been charged again. When you call back, someone will tell you that your membership isn’t canceled and ask you about the person you spoke to before as they know you won’t remember. Then, they will cancel it after charging you a month extra and send you that email confirmation as you would insist after being defrauded the first time. Be very careful with those disgusting thieves.
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I am impressed!
This is a wonderful institution and App. NEW YORK SPORTS CLUB maintains its hard earned reputation for excellence; caring, meticulous and able trainers & fine state of the art equipment. Join, you won’t be disapponinted!
NO CANCELLATION OPTIONS
The app needs to have a feature that allows for cancellation of membership (and the chain should allow this in their service policies). It should have notifications about gym closures and other news too. The lack speaks volumes about a business that had the nerve to charge members on April 1, 2020 after being shut down by the state of NY on March 15.
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