It’s alright
Obligated to use app in order to check in. However the summer program points don’t add up unless you schedule a class. Apparently they don’t count towards the “workout” time you spend at the gym. -I’ve gone 3x this week and no points accumulated for me because they were not on reserved classes. Also, what’s the point of privacy if you’re going to send me my visible password in an email. Notify me that password has been updated or changed, and ask if I did it or not…but to actually add the password?! Wow not careful about a member’s privacy at all.
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Needs slight tweaking
It’s a pretty basic app used for booking classes and obtaining a digital membership card which can be added to apple wallet.
The area for improvement would be adding the date to the alerts. I’m glad it will tell you if your gym has no hot water but it will not tell you when that alert was added so I have no idea if this is a new alert. I do not think the notifications appear on the iPhone you have to go into the app to see notifications.
Also when booking a class add the event to the calendar that would be super helpful.
The area for improvement would be adding the date to the alerts. I’m glad it will tell you if your gym has no hot water but it will not tell you when that alert was added so I have no idea if this is a new alert. I do not think the notifications appear on the iPhone you have to go into the app to see notifications.
Also when booking a class add the event to the calendar that would be super helpful.
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NYSC=FRAUDS=SCAMMERS=CRIMINALS
NYSC tricks you when you cancel your membership. One staff will tell you that your cancellation is done. Then, next month you will find that you have been charged again. When you call back, someone will tell you that your membership isn’t canceled and ask you about the person you spoke to before as they know you won’t remember. Then, they will cancel it after charging you a month extra and send you that email confirmation as you would insist after being defrauded the first time. Be very careful with those disgusting thieves.
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I am impressed!
This is a wonderful institution and App. NEW YORK SPORTS CLUB maintains its hard earned reputation for excellence; caring, meticulous and able trainers & fine state of the art equipment. Join, you won’t be disapponinted!
NO CANCELLATION OPTIONS
The app needs to have a feature that allows for cancellation of membership (and the chain should allow this in their service policies). It should have notifications about gym closures and other news too. The lack speaks volumes about a business that had the nerve to charge members on April 1, 2020 after being shut down by the state of NY on March 15.
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Disappointed ☹️
I have never been so disappointed as now. This application does not work! does not show the exact time of the class, which is extremely inconvenient for me. The application shows the class, its location and time, for example, 12-7pm, and what does this mean the class lasts 7 hours? if I do the registration, then application chooses the time itself (it’s supposed to be chose by me!) . I deleted and downloaded this program 3-4 times, and it still doesn’t work. The managers who work there also know nothing and could not help. Is it really impossible to fix all the flaws and make this program convenient for people? NYSC is an expensive club, and millions of people use this program. Please make improvements for members of this club.
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Update broke the app again
One of the best features of the app, at least before the update, was the fact that when you used the app to reserve a class it was automatically added to your calendar. Doesn't work now even though the app has permission to access my calendar. Please fix the bug you introduced. You did fix the GUI took you long enough.
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Worst App I’ve Ever Used
This app...I can’t. If you go to the class list the class titles hide the app navigation so if you try to go anywhere else in the app you can’t without closing it and reopening it. It is literally the worst application I have ever used.
BSC needs to spend some money to hire someone who actually knows what they are doing. I’m a brand new member and this is my first experience with BSC...if the gym itself is as bad as the app I will probably cancel.
BSC needs to spend some money to hire someone who actually knows what they are doing. I’m a brand new member and this is my first experience with BSC...if the gym itself is as bad as the app I will probably cancel.
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iphone 11 bugs?
It doesn’t seem to work well with newer model phones because the app exists beyond the screen of the phone instead of auto adjusting graphics to fit the phone space. Also some of the buttons don’t respond when clicked forcing me to swipe out of the app and clear it out of my dock in order to get onto the main page, which is pretty annoying to have to do each time.
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Poor layout, notifications, and unreliable functions
Notifications can’t be read entirely with the iPhone 11 and a couple earlier iPhones. The notification is so high on the screen, and can’t be moved, that the message is cut off by the camera.
The functions at the bottom of the screen are superimposed over other functions so you can’t be sure of what you are hitting.
I get error messages saying I can’t book a class. So I will pick another class instead. And sometimes there is another error with the next class. Hours later, the app says I am booked for both classes. And I get an error trying to cancel it.
The functions at the bottom of the screen are superimposed over other functions so you can’t be sure of what you are hitting.
I get error messages saying I can’t book a class. So I will pick another class instead. And sometimes there is another error with the next class. Hours later, the app says I am booked for both classes. And I get an error trying to cancel it.
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Some changes would really improve this app.
This is useful, I use it almost every day, but I have some suggestions.
First, it used to let you select all of one borough/area at once, but now you have to go inside and click all of them one by one. It would be useful if one could select all of them, then deselect what isn’t wanted.
Secondly, can we please have more than 5 preferred clubs? Like 10? This would be really helpful.
Third, I wish we could favorite certain teachers as well, as a group, but also so that I can remember their name.
One last suggestion, far less important, but maybe one could vary the radius (even if it was just like two different levels, like close and closest), or, if it was ever possible to program, to search by travel time instead of mile radius, although I assume that would be much more complicated.
This is coming from someone who doesn’t even live in Manhattan anymore, nor much near either downtown, south, or Greenpoint locations, so I travel to Manhattan to attend classes, or and looking near wherever I am that day. I also go to Westchester, sometimes, too, to visit people.
I wish they would open one in Williamsburg, but no luck so far. :(
I would be ecstatic if any of these changes were made !!!! :)
Thank you,
Your passionate and loyal member,
Sarah
First, it used to let you select all of one borough/area at once, but now you have to go inside and click all of them one by one. It would be useful if one could select all of them, then deselect what isn’t wanted.
Secondly, can we please have more than 5 preferred clubs? Like 10? This would be really helpful.
Third, I wish we could favorite certain teachers as well, as a group, but also so that I can remember their name.
One last suggestion, far less important, but maybe one could vary the radius (even if it was just like two different levels, like close and closest), or, if it was ever possible to program, to search by travel time instead of mile radius, although I assume that would be much more complicated.
This is coming from someone who doesn’t even live in Manhattan anymore, nor much near either downtown, south, or Greenpoint locations, so I travel to Manhattan to attend classes, or and looking near wherever I am that day. I also go to Westchester, sometimes, too, to visit people.
I wish they would open one in Williamsburg, but no luck so far. :(
I would be ecstatic if any of these changes were made !!!! :)
Thank you,
Your passionate and loyal member,
Sarah
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Needs Attention
Considering the cost of the gym memberships and the quality of the gym itself, you need to put more effort in the app. Since iOS is updating frequently, you need a team to keep up! I have iPhone 11 Pro Max and the interface on the app is awful. I can’t use the options at the bottom of the screen and when I go to use one it takes me to the wrong option. So every time I’m able to get into an option, I have to shut the app down and reopen so I can do the next step.
Please update as the only thing I can use is the barcode for entrance.
Please update as the only thing I can use is the barcode for entrance.
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Not user friendly at all!
Whew, what a crappy, useless app! Great, I can see class times and location. It’s 2019, there’s no reason why users shouldn’t be able to import reservations directly into their phone calendars. Your competitors(Equinox for example) have incorporated this into their app and it is seamless and convenient for users. If someone reserves five classes per week, they then have to manually add each class into the calendar?? That’s ridiculous, and the app should make things easier for people. There should also be some type of description when you select a class. A simple sentence to describe what the class entails would be very helpful (again, the Equinox app has this feature). Also, navigating between tabs is very difficult. I was unable to go to my profile page and then switch back to my upcoming tab - I had to close the app and click on a different tab to do so. Last, the app is very slow. This thing needs some serious upgrades to make it sensible and actually easy for people to use. It should have way more capabilities considering where our technological development is at this point in time. Hire someone who knows how to design an app, sheesh!
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Doesn’t work with new iPhones
Really annoyed that this app no longer works with iPhone. I have uninstalled and reinstalled multiple times and it will not let me click on any of the tabs on the bottom. Every single time I try to click “classes” to book a class it just brings me to my upcoming class. I can’t even get into my own user profile.
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Trash
It’s the worst app I’ve ever come across. It’s to the point where I want to cancel my membership because of this app. The Blink app is ten times better than this app and the membership is cheaper. It’s unfortunate that NYSC can’t hire a developer to fix the functionalities of the applications. I get so frustrated when trying to go to my profile and I end up in the class scheduler section.
Please get it together!
Please get it together!
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So many bugs!
Overall aesthetic is great but there’s so many issues with this app! Updates are slow or unexpectedly crashes (mostly often).
Right now I’m receiving errors messages that classes are full when they aren’t. And I am unable to cancel classes hours or even days before the class time!
Please fix these bugs! I have consistently logged out, deleted and reinstalled this app to no avail.
Right now I’m receiving errors messages that classes are full when they aren’t. And I am unable to cancel classes hours or even days before the class time!
Please fix these bugs! I have consistently logged out, deleted and reinstalled this app to no avail.
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It’s alright
The primary reason I use the app is to book future spots in classes and to check in. I assume this is what the majority of people use the app for since it’s the only action you can do on the app.
What would be SUPER helpful is if y’all connected the calendar on my phone to the app itself. I would gladly give you permission to my iPhone calendar if the classes I book in advance and the gym where the class is scheduled for (since I go to several BSC locations) could be auto-imported to my iPhone calendar, because I use THAT to schedule my life.
I’m currently manually updating my personal iPhone calendar with classes I book but it leaves space for me to get something wrong- like the location - and then I end up at the wrong gym!
What would be SUPER helpful is if y’all connected the calendar on my phone to the app itself. I would gladly give you permission to my iPhone calendar if the classes I book in advance and the gym where the class is scheduled for (since I go to several BSC locations) could be auto-imported to my iPhone calendar, because I use THAT to schedule my life.
I’m currently manually updating my personal iPhone calendar with classes I book but it leaves space for me to get something wrong- like the location - and then I end up at the wrong gym!
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Impossible to Scan
The check-in barcode is nearly impossible to scan on your own when entering the facilities. It always requires the help of an employee and takes a few minutes of trying multiple angles to actually scan the barcode. It’s frustrating and time consuming and frankly it doesn’t make sense why this is an issue 2019.
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App crashes when trying to change club
Over the last few months, the app has crashed every time I try to change the clubs for the classes I see. Even after an update, I still have this problem. I now have to sign up for classes on my computer which is irritating.
Useful app
I’ve never had any problems registering for classes or using the app in general. It’s good enough for checking in and signing up for and cancelling classes. It would be cool if it showed different exercises but the app is good enough for me
