Garbage
The app is completely worthless. Neither the tracking feature nor any other feature works. App crashes for no reason at all. The collar can only store one map and even that one map will quit working if you leave that map location and try to use the collar elsewhere. Waste of money.
Doesn’t Function
Collar shuts off unexpectedly so I never really know if my dog will be able to run off, if he does it’s 50/50 on whether the app will be down. My dog has gotten off my property only slightly less than with nothing at all using this product. Embarrassed that I spent 1,500 bucks on this.
App itself
Collar works great when it actually works but the app itself does not work half the time, it won’t open, very frustrating since this is only was to use training and features. I’ve had for 6 months now. First the cost of the collar I would think they would be on it to have it all running smoothly.
Waste of Money & Terrible Customer Service
If you have bought a SpotOn collar I highly recommend that you send it straight back. The whole experience was nothing but a nightmare. It worked for several weeks and completely stopped working. Customer Service was no help and I ended up returning it. They refused to issue a refund because I cut the extra length of the collar strap off because it was cumbersome and made the device hang sideways.
The collar and the app do not communicate properly. I stopoed receiving notifications, wasn’t able to add a map, wasn’t able to enable or disable existing maps, deleting a map from the app does not delete it from the collar, changing the map name on the app doesn’t change it on the collar, receive error messages when trying to update the software, collar randomly turns itself off.
The collar and the app do not communicate properly. I stopoed receiving notifications, wasn’t able to add a map, wasn’t able to enable or disable existing maps, deleting a map from the app does not delete it from the collar, changing the map name on the app doesn’t change it on the collar, receive error messages when trying to update the software, collar randomly turns itself off.
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Poor app
This is a terrible app. It worked for maybe a week, then we had to reset. Never REALLY led me to my dogs location. It did work for containment with notifications and shocking if our dog left containment. However if the dog was running really fast it wouldn’t even do either. The collar itself stopped charging multiple times it was very finicky. The map reset often times. The technology is not where it should be for this price point of $1500 plus a monthly service fee.
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Waste of money
If you buy the collar you’re going to want to send it back (they don’t pay for you to return it btw). It’s very difficult to set up. The app is a pain to use. It makes high pinched sounds to warn the dog it’s getting near the boarder for 15 feet then it shocks the dog once when it leaves containment then after that it just tracks the dog. It’s just too expensive for what it does.
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Will not connect maps to app
Horrible. Totally frustrating. Collar and app do not connect at all.
Terrible terrible app!!!
Terrible terrible app!!! $1500 in the trash.
Great Concept, Poorly Executef
For all of its cost, the SpitOn product is miserable. By their own admission it relies on antiquated cell phone protocol. Because of that, it has poor connection capability. The GPS sensitivity is weak. Garmin watches and auto navigation devices have better reception.I am never sure where my pet is truly at.
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Poor poor connection
I bought 2 collars. One will rarely connects to map-disconnects frequently. So dog is not warned more contained. Extremely frustrated and disappointed as this system was expensive. Not recommending this product.
Can’t even create an account
Keyboard is blocking the create an account option!!!!
App needs help
Love my collars however it is impossible to do anything in the app before it crashes.
I really want to love this system
As the owner of three pups, I was looking for a gps collar system that could be used for all three. SpotOn seemed like a better fit than the Halo competitor. Setting up the fence via GPS was easy. Getting one free year of cellular tracking was nice. However, only one collar actually connects to cellular, and the app doesn’t even acknowledge it. No maps can be shared. As a matter of fact, the app continues to “update” and never actually works properly for any of its features. It is very frustrating.
I really want to love this system, but the faulty app is making it difficult.
I really want to love this system, but the faulty app is making it difficult.
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So much flexibility
Delighted that SpotOn has created a solution that allows me to easily give my dog the freedom to use our whole property. There are trade offs but so worth it Give it some time and you will love it!
Best investment!
This is the best collar we’ve invested in. Ours is 20 acres and it was so easy to set up and train. The flexibility with your boundaries is great, and customer service is awesome.
Not fancy but accurate
Doesn’t have too many bells and whistles but the app lets me know where my dog is at all times. Notifications are prompt (within seconds) when my dog leaves the fence or the battery is low. There is some overlap in functionality with the collar- you can activate and deactivate maps from either which is also useful.
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Love this product!!
Very accurate, easy to use, and gives me peace of mind knowing that my dog is safe. The app makes it very easy for me to stay connected no matter where I am. 100% would recommend it!
Junk collar and app...crashes and is amateur
I returned this collar due to the fact it was difficult to set up and app kept timing out and crashing, blue tooth barely connects and the entire system was a waste of time and money. Bottom line no gps fence is going to give you sane reliability as wired in ground fence ...this product is an over sized paper weight.
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Works perfect for what we need
Alerts are timely and tracking is accurate. Training mode is very useful.
DogMomNYY
Major app improvements recently. The bugs have been sorted and the app does what I need it to do. My dog is happy and so am I.
