Spotted by Locals City Guides User Reviews

What users say

Top reviews

Long time user

I have recently become a spotter because I believe in this user generated approach. You discover far more and in cities outside the norm
With an app like this.

Response from developer

Lovely! Such nice feedback! 💚

They are scammers

I’ve just signed up for a year membership, they took 2yr subscription. No way of changing or contacting them.

Response from developer

Hi Lupin, we're unsure what you mean. Can we assist you? Helping users is always a top priority for us. Feel free to email us at welovefeedback@spottedbylocals.com. Let's fix this!

The Inside Scoop

About to make my fourth trip with Spotted by Locals in hand. Nice to have inside advice from locals for quick reference as I wonder these cities. The performance of the app seems to get better and better.

Poorly Organized and Difficult to Use

I was super excited to find these guides, but they are a total time and money waster IMO. First of all I purchased a guide twice b:c the website and mobile app don’t seem to be synchronized. Once I finally got access, there is zero organization in the categories. Filtering on restaurant means sifting through dozens and dozens of random reviews with no organizing principle. Who has the time? Save your money.
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They never reply

I lost my password after subscribing and renewal of subscription. There is not a reset password option. I have emailed them many times via their feedback link but they have never responded. If you subscribe make sure you never lose your password.

I loved the app before the update!

I loved the option to add own restaurants and places but this is not possible anymore. Also it is the third time that all by bought cities are deleted…

doesn’t have anything for Dallas

Dallas is a major city how is there nothing for big D. delete this trash app from the app store

The best travel app!

Spotted by locals is a must for any traveler. It enhances any trip. I have used it in several European cities and with a GPS & recommendations from local residents that are not touristy it is the best!! Also very reasonable. I’m about to go to Copenhagen and just bought my guide!

Response from developer

Hi! This is really kind, thanks a lot! 💚

Quick customer service response

I updated the app and for a while, thought I had lost all previous purchases. Received a very prompt reply to my query. All working fine within a few hours.
My favorite way of exploring a new (or sometimes well known city) and has been for several years now.

Response from developer

Yup, we'll try our best! Have fun and safe travels! 💚

Best travel app

Best app for real insights and up-to-date locations where locals hang out. Tourist-trap-free and worth every cent!

Response from developer

Thank you so much for your kind words - they mean a lot to us!

SPOTTED BY LOCALS

These folks live in the cities they are talking about and know what is going on. Check this app out.

Great app!

I’ve used Spotted by Locals in Paris and Rome and in both places the spotters offered great suggestions for food, bars and interesting spots to check out. It’s also helpful in showing spots that are clustered in areas so you can check out a few things once in the area. Highly recommended 👍🏻

Response from developer

Dear HenriettaS, Thank you so much for your kind words! We're thrilled to hear that our tips and suggestions helped enhance your experience in Rome. It's always a challenge to try and see everything in such a city of rich history and culture. We're sorry that you didn't get a chance to check out all the places you wished to, but the beauty of travel is that there's always a next time. We're excited to hear that you'll be returning and we look forward to providing you with even more unique and fascinating places to visit. Until then, safe travels and we can't wait to help you discover more of Rome on your next trip!

No info on Porto portugal

there’s a picture of it but there’s is zero information. false advertising

Great!

Besides loving the idea od this app, I love its new look and feel! Now it’s much more user-friendly and easy to navigate.

Different ideas, weak categories

I like that this app employs people to identify personal favorites from the locals perspective. Very useful for the European cities especially. What does not work so well is the categorization of spots. For example, arts and culture might bring up a shopping place to buy furniture or an Italian restaurant. That’s not really what that category should be about.
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Love the Rome app

Lots of good tips/interesting places to check out. Only wish I could have stayed in Rome longer to check out more. I’ll be back.

Response from developer

Dear HenriettaS, Thank you so much for your kind words! We're thrilled to hear that our tips and suggestions helped enhance your experience in Rome. It's always a challenge to try and see everything in such a city of rich history and culture. We're sorry that you didn't get a chance to check out all the places you wished to, but the beauty of travel is that there's always a next time. We're excited to hear that you'll be returning and we look forward to providing you with even more unique and fascinating places to visit. Until then, safe travels and we can't wait to help you discover more of Rome on your next trip!

Unintuitive and buggy

The app is laggy and does not offer a intuitive way to see spots or anything. The map is hidden ans nothing can be seen on it. There seem to be only a few cities, without further explanation. Devastating.

Response from developer

Dear traceorm, Thank you for taking the time to share your feedback regarding our previous app. We deeply regret to hear about the issues you experienced, as it is our utmost priority to offer a seamless and user-friendly experience for our users. We would like to inform you that since your review, we have launched a brand new version of our app. This updated app has been built from the ground up to address the concerns that our users expressed about the previous version. It includes an enhanced, easy-to-navigate design and a much more responsive, lag-free user interface. The visibility and functionality of the map have been greatly improved, allowing you to see and explore our featured spots with ease. Moreover, we have expanded our coverage to include many more cities worldwide. Each city in our app now has a dedicated section that provides detailed information and context to aid your exploration. We invite you to download and try our new app. We are confident that it will offer a significantly improved user experience compared to its predecessor. Please let us know your thoughts on the new version. Your feedback is invaluable to us as we continually strive to improve our service.

Far better resources out there

Trip advisor alone beats this.
The app has the audacity to ask for payment to unlock the full reviews?
Not at all worth it for free!

Not working

Well it’s not working

Inspiring Ideas - Excellent Spots

I‘ve used the app in cities I consider I know fairly well and am continuously surprised and delighted by the ideas and spots I find! Good to have some real Insider Tipps shared and well described by locals who obviously know (and LOVE) their city! The concept of Spotted by Locals is really charming and a refreshing idea in times of mass- and group tourism flooding the world - great stuff to be discovered by individual travelers who don’t want to simply be a tourist! The new features of the app are very useful and I really like the map and the sorting function! Off course I‘ve already added my personal favorites and am looking to be back and use the Spotted by Locals app in places I‘ve been and new exciting cities around the world!
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