Sprint Drive™ User Reviews

Customer Experience

Positive experience72.0% of reviews
Neutral8.0% of reviews
Negative experience20.0% of reviews

~ Based on 50 written reviews from the US App Store.

What users say

Is Sprint Drive™ Safe?

Sprint Drive™ appears safe based on user ratings. AppsHunter Safety Score for Sprint Drive™ is 97/100.

This assessment is based on 38,040 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.5% of ratings point to a safe experience
1.6% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 38,060 App Store ratings for Sprint Drive™.

Is Sprint Drive™ Legit?

Sprint Drive™ is no longer available in the App Store. AppsHunter Legitimacy Score for Sprint Drive™ is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Consistent & Reliable

Fast. Functional. Has never not worked since June 2019. Also nice to have wifi in the car. I hope this app never changes. It is great for overbearing/untrusting/authoritative/micromanager parents and partners, not to mention all you paranoid potential victims of GTA without car insurance who think justice and revenge are synonymous. I love this app!
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Love it

I’ve had this unit for about three years. Just about three months ago my door handle broke on my van and I found myself locked out of it. One quick call and they had someone on their way to unlock the van. Because I was in a very remote place it took a few hours but sure enough help arrived and I was on my way.
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Saves me every time!!!

This little device is a life saver! Every time my engine light comes on- I know the issue before I have to take it to the shop! It helped me learn that I needed a new catalytic converter a few months after I purchased this used truck. All of the check Engine light issues have been diagnosed by my sprint drive! I’m so grateful for it. It’s also a wifi device so that helps with long car rides (for the kiddo’s entertainment!) sadly it’s being phased out by a new device from T-Mobile. Glad I got mine when I did!
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Problems from the start

Followed all directions to get app installed and when registration steps failed for over a month I gave up. The drive still worked in other words it did produce a hotspot. I tried to register again three months later using same steps this time it worked. Well some what. My first task was to change the default SSID and password following directions, it failed! I can’t use the app slide bar to turn the WiFi off which is what I’ve wanted to do to prevent apps on connected devices running in the background thereby using up data. The slide bar/button is yellow. Can ping it from computer but can’t log into it’s web browser to make necessary changes. App does not work properly!! Support for device or is lacking. No excuses, this should work as advertised, it doesn’t!!!!
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Great for a do it yourselfer!

On 3 different occasions I was able to use the mechanic hotline to get advice to fix small issues. The mechanics were knowledgeable and gave me advice on how to get quality parts and cheaper prices. And were able to provide me with information to fix problems for myself, utilizing the codes generated by the sprint drive device. It’s money well spent!
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Shows offline / car parked in another area

Have over a year and half works perfectly good. Now it shows Offline/Parked in another area but car is now at a different location. There’s a delay for some reason (like Huge Delay) As well as Car widget does not show on the map itself on the Sprint Drive App :-( Will change my rating once this is fix but overall absolutely love this gadget
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Sprint drive

Excellent my truck was stolen and I was able to take the police to the exact house. They had it in the garage but I was able to see that it was pinging on my phone the police asked to open garage door and there it was. The only damage was my shifter. They couldn’t figure out how we where able to find them within 15 min.. They kept blaming each other!!!! Loved the look on there faces!!!
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Sprint drive is so worth it.

At first it only worked for a month but I changed it and since it has been the best product that I have ever purchase. SPECIALLY, because it allows me to be on top of the game. The one thing that I hate about it’s that it tells me precisely when my girlfriend is cheating on me. Other than that I highly recommend you to buy it.
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Great App!

Exceptionally easy and very helpful. Our car was stolen one night. Thankfully we had this app we called the police and was able to recover our car within 10 mins of it being gone. The app also told us when our battery died and when there was a mechanical problem. This was definitely a need in our lives and we didn’t know it until something happened. Will recommend this to everyone 👍🏽
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better than onstar for parents with teen drivers

I can see real time where they are, and also i can see their top speed for the last several driving cycles. this app gives me great big eyes on what they are doing and where they are and were. the fuel tank monitoring is good but it will tell me they are low and the guage in the cars is reading 1/2 a tank. butbit is still helpful as i can tell when they fill up.
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Nothing but problems

I got a Sprint Drive device when I got a new iPhone 11 and revised my service plan. The ad piece for Sprint Drive said “Get Sprint Drive FREE with qualifying service plan”. I mistakenly trusted the Sprint Store employee, but was charged the purchase $120, which was buried in a 22” credit card sales tape. The store employee installed the device in my car which turned out not to be compatible with the device. After getting the Sprint Drive app, I have been unable to sign in. Constant error messages: user name doesn’t match password, or ‘I’m not a robot’ is never accepted. In several phone calls have talked with Sprint employees with no solutions. Avoid this device! Raises questions about doing business with Sprint. Being a 20 year Sprint customer has not been appreciated at all.
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Horrible - as all Sprint products and service

Got this for my teenage daughter’s car. For the first few months it worked great, then it started glitching from time to time, until about 6 months into a 2 year contract it’s become completely unreliable. When the car is parked in the garage the app will say that it’s driving at 81 mph, when it’s driving and you can see it moving on the map, it will say that it’s parked. Trip history is completely inaccurate, for example today it says the trip started at 10:55 and has been in progress for over 5 hours and that the car has been idle for over 4 hours, as if it’s just been continuously running - and right now the car is Parked! Sprint, as usual, has been awful about troubleshooting and service in general. They basically told me that if it doesn’t work I need to buy a new one, there is no warranty unless I bought one on the purchase date. I can’t say enough about how unhappy I am with this product and Sprint in general.
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Life saver

I only have this device because it was gifted to me and I installed it only to monitor when my parents took my car but the device genuinely saved me in tough times. I was at work when my coworkers and I noticed my tire was flat so I rang up AAA through the app and within the hour someone came and changed my tire WITHOUT needing me hence I was busy at work. I can list other ways this device has helped me but that one is my favorite. 100% worth it if you care about your car or you’re tired of “waiting until something happens”
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Love it but needs improvement

I’ve had the Sprint Drive for 2 weeks now. I drive an older car so it’s a great reassurance for me that my car’s mechanical health is fine, I’ve had major repairs prior to Sprint Drive, and I get apprehensive at times that my car isn’t performing correctly. The only reason that I gave it 4 stars is because of two reasons. 1. It doesn’t tell me the gas percentage of my car whereas it does in my boyfriend’s car. 2. I’ve gotten numerous notifications saying my car may be towed, while I’m driving it. 10/10 would recommend Sprint Drive
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Sprint drive by customer

I’ve had sprint drive for a couple weeks. I like all of the features. I’ve got one in my 2009 fusion that works great. Some notifications are delayed by up to 15 min. I’ve also got one in my 98 ranger. It does work in the ranger for several things but it cannot read how fast the vehicle is traveling so it always says parked or that it’s possibly getting towed. Not a big deal when I can see in real time where the truck is at. I let someone borrow the ranger and it tells me how they are driving, keeps trip history, and even lets me know if the device is removed. So it will work on any vehicle with OBD2 but if it’s not a new car then some features will not work. But those features are not the important ones
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Good for Ride Share drivers

The app/device have some issues. It regularly tells me I am making sharp turns. Often when turning into my neighborhood (off a state highway to an uphill street) and when turning into my parking spot at my house (I usually back in to park.) It also loves to tell me I have 10% or less fuel when my gage still is at 1/4 tank.

For ride share drivers this is a good amenity for you to advertise to your passengers that you have WiFi available for their use while in your vehicle. Many don’t care, need or use it, but the few that do make it worthwhile.
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Cool device

I like this device and it’s potential. The app, however, is in dire need of improvements. I changed vehicles, it would not let me add a second vehicle. You can not use the device on multiple vehicles and if you have a daily driver, and a weekend special, you will have to delete and reinstall every time. I tried the “Add Vehicle”, I get an error message stating that there is already an account with this email address. I refuse to buy a second device to use on a vehicle that stays in my garage and is only used on weekends if the weather is nice.

When I switched to a newer vehicle that has only 50,000 miles on it, apparently I’ve already completed all the oil changes and tire rotations through 155,000 miles. Needs to be a way to reset those categories. Yes, it still gives me reminders when they are due.

The map drives me crazy. Needs to be a way to keep the position dot centered and have the map move underneath. The dot moves off the map and you have to keep tapping the screen to bring it back to center, defeating the hands free safety law. If there is a way to do that in the settings, I can not find it.

I have other issues with the app, but they are insignificant and I can live with them.
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Life Savor

I bought the Sprint Drive for my 2 cars. Well, I had to get the app. Well, it came in handy one night when I was coming home from work. My check engine light came on and my car started to act funny and my car died. Well, I used the app to see what was wrong. It was my transmission. A computer part in the transmission failed. I was about to see what’s wrong on the spot using the app. Along with it I was able to call for roadside assistance and they knew where I was because it shows where my car is using my phone gps through the app.
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It’s not bad

So I’ve had this sprint drive for a while now and I’m not gonna lie I kinda like it it tells me some things about my car and it also told me what was wrong with the car. So I had a misfire in my car and I changed the spark plugs and my check engine light turned off and it drives good now but the sprint drive will still tell me everyday that my car has “2 issues found” from when my car had the misfire but it doesn’t have it now and it still tells me, I tired disconnecting it and putting it back in but it really didn’t seem to work so I just have to ignore it but to be honest other than that I would say having these are worth it
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Sprint Drive

I love my Sprint Drive and how easy the app is. We had it when we drove down to Florida, and it was perfect, it kept the kids connected on their tablets, and kept the stops to a minimum. In addition, a local repair shop said our vehicle had issues, yet they unplugged our drive. We were notified immediately and was able to call out the shop. Saved us lots of money!!!
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