Broken App?
I think the app is broken. It keeps giving me server error messages. I can’t see any workout courses or make any custom ones.
Read me: Server error solution
Yo SPX pin me to help yall. Alright so I’ve been using this app for a while. My dad found the walking pad dumbed on the side of a road. No remote. Did my research and found the app. Been using it for weeks now. Well about a few days ago got server error. Didn’t mind it but then I logged off trying to fix it and it wouldn’t let me log in. I said HELL NO. I don’t have a remote for it so I began troubleshooting. Uninstalled the app, connected and disconnected the walking pad. Nothing. Didn’t work. Then I turned off my wifi on my phone and it worked. Connected using my Cellular Data. So I decided to connect and disconnect my WiFi. IP issue. And it was. Everything worked fine now. So just connect and disconnect your WiFi and the app should work. Completely inconvenient and should be fixed imo but that’s how I got it to work again. Hope this work for yall like it worked for me.
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Don’t bother with it
The actual treadmill is great but the app is terrible. Doesn’t connect to apple health or Garmin etc. I’ve not used the app for a bit and now I’m getting network error and can’t even login.
Beyond frustrated
The whole reason I bought the walking pad I did was because it had an app that gave you workout programs. I was hoping to just click on a program and go. I can’t even register an account because I can’t get past the loading page. Seriously tempted to send back the walking pad and buy a new one with a properly working ap.
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Useless
App worked for 2 days now just says check network connection. I have uninstalled and reinstalled- still nothing.
No longer working
Not sure what you done but when I open my app it states network connection failed. The UI is also taking forever to load
Garbage
This app is garbage, stoped working after 2 days. No amount of troubleshooting can fix the Network error cannot it’s such a joke. Junk.
Network error
Continuously says there’s a network error so you can’t use the app. The app was working fine prior to this week. Will update the review if it changes.
App won’t open
Restarted phone. Deleted app and downloaded again. Stuck on logo screen. Useless.
Can’t sign up
App just says network connection issue, will not let me sign up, my phone is connected to wifi and also has 5g and every other app is working fine. Waste of money buying the walking pad if the app is unusable and I can’t track my steps
Awful app
This app worked for the pre-programmed workout 3 times then it just doesn’t start the walking pad.
Too many app icons
I spent 10 minutes trying to find this app because it seems they change the icon every week I wish they can keep one icon 🙄
Does replace remote
Initially could not create account due to auth code error. Eventually decided to work and does replace the lost remote, which is all I wanted.
Privacy Agreement Page returns an Error
I can’t even sign up. I hope it’s not a scam
Bad Service
I typically don’t write customer reviews. However, after having issues with the product, I went onto the support section on the app. It says to send a message or contact them via phone at the provided number on customer support. I have 6 messages over a period of over a month and not one of them has been responded to. In addition, when you call the phone number provided, it says either it’s not in service or unable to receive phone calls. Every app needs customer support, and this one is terrible. I would not recommend.
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unusable
can’t get it to let me make an account or anything. it says network connectivity but my network is fine as other users have said
Can’t use my walking pad with out it
My walking pad didn’t come with a remote just a QR code to this app , the app constantly says network error when trying to make an account. I can’t use the walking pad with out it . Please fix
Not working
Used to work properly now it’s stuck on the boot logo. Pls fix!
Terrible app
$200 walking pad and we can’t get a simple app to work 😂
Can’t open the app at all
Worked fine on Day 1, then now not working at all! I tried to uninstall and install again but not working
