SRP FCU Mobile User Reviews

Customer Experience

Positive experience69.1% of reviews
Neutral2.7% of reviews
Negative experience28.2% of reviews

~ Based on 149 written reviews from the US App Store.

What users say

Is SRP FCU Mobile Safe?

SRP FCU Mobile appears safe based on user ratings. AppsHunter Safety Score for SRP FCU Mobile is 98/100.

This assessment is based on 18,609 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
1.2% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 18,609 App Store ratings for SRP FCU Mobile.

Is SRP FCU Mobile Legit?

SRP FCU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for SRP FCU Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Monthly fee

I need to find another bank that doesn’t take out monthly fees. What’s the use of saving when they gonna take your money

Donna Ann Yelton/A NEW DAY

I have been a SRP member for many years. I have had mostly good experiences with them. There have been some recent glitches but the CFO called me and he was literally the nicest man in the world. Soooo sweet. I had already talked to a man named Larry who is on the board at SRP.
The last time I saw my friend Larry he said that if you have any trouble with SRP, please let me know. So I did.
Mr. Larry is a great man also. Super nice. One of the nicest ever.
He does not want any member to have any trouble with customer service nor any other issues at all. They are very serious about making the member happy.
I would highly recommend SRP as a good place to use in your banking. I have my mortgage with them. They have only been great when it comes to all of that.
When I’ve had some fraud issues, there is a lady named Pamela and she is like the best lady ever to help you. Very good at her job. Very nice very skilled.
I believe SRP trains their employees well.
If you’re looking for a place to Bank, try SRP… They are in Evans, Augusta, Georgia and North Augusta and Aiken SC and several other places.
I have not researched where all they are located.
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SRP

Love love love my bank !!!

hey

very good bank just got a 50 thousand dollar loan thanks to SRP

Satisfaction

I just love our relationship

SRP FCU

Love this bank!😊

Amazing Credit Union

SRP has become one of my favorite credit unions, providing various benefits for both my personal banking and business banking.

Great

Good app

The way to go.

Easy to use

It wont work

I just updated the app and it wont even load my accounts

Poor excuse for a bank

I chose SRP a few years ago when I decided to leave Wells Fargo. Everything seemed ok in the beginning, at least until I needed help with their credit card. A couple years ago, I found over $7000 worth of fraudulent charges on my credit card. Did SRP contact me or flag them as fraud? No. Was I still responsible for the charges? Yes. I had to get a local branch manager involved to remedy the situation.

Fast forward to today. Their fraud department called me to ask me if I was under duress or if I was forced to redeem credit card rewards points that I personally redeemed over a month ago. I repeat, a month ago. Way to wait over 30 days before flagging a transaction and thanks for keeping me on the phone for over a half hour before having a supervisor tell me the purpose of the call, something the regular agent refused to do.

Awesome customer service. Avoid this bank at all costs.
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Banking

These guys are top notch customer service

Great Bank

Always friendly and willing to help very nice people

Best Banking

This is by far the best banking experience I’ve had. I love SRPFCU!!!❀️❀️❀️

Respect

I love it

Mobile App

Love the ease of being able to do my banking online I like how you can mobile deposit and check your balance anytime you want

Great App.

Great app it gives top notch access to your most valued assets

Customer

Very good customer service and support.

Convenient

The app is so quick and easy to access and user friendly…A whole lot to offer right in the comfort of your home or wherever you may be

SRP FCU Mobile

I Think SRP FCU Mobile Is A Terrific Addition And A Must Have!!! Lol