Poor service
On my first campaign the item I chose had ingredients in it that I cannot use that were not disclosed in the listing. Stack attempted to help me remove myself from the campaign but did not mark it correctly and ignored my follow up emails and screenshots showing that the app still thought I was in that campaign even if it was not active and would not allow me to join new ones. I asked for my emails to be taken to a supervisor and I feel like I’m emailing an auto response. Very disappointing that they cannot give me an answer other than a cooker cutter one on repeat that does not understand my issue.
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No support
I also was banned with no explanation. Very unprofessional if they are trying to be a legit business. Also, there is no way to delete your account.
Worse app ever
At first they will pay you upfront but on next collab you have to buy it first with your own money but it’s fine they’re good but after few try their payment is sucks !! They will make you wait forever just to get the payment and the costumer service never help anything really worse app
False advertising
The add on instagram said you only need 100 followers I tried to sign up it said I need 200 on instagram that’s ok because I have over 3k on TikTok and over 2k on each facebook and over 300 of YouTube
Very misleading
When you first sign up, they pay for the product review upfront. I went through the process, made the content and it was approved. Now when I go in the app to start with a new product and now they want me to pay out of pocket and then they reimburse me after I make the content. After seeing reviews of people who don’t get their money back I’m very dubious about continuing. They just want free promo and apparently customer service is just bots so it’s no guarantee I’ll get reimbursed. If they paid upfront it would be different.
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