No prices, slow to load if lucky
Really poor app, especially in comparison to other similar theatre apps out there. No prices shown at top of screen under the colour dots, so no idea of each price band. Takes ages to load each page if you are lucky to get it to load at all. Developers really bad. Learn from other successful apps please.
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Dark mode please
Need the change of appearance
Crashes every time I try to pay
Great app if it works. Currently crashes every time I try to pay.
Helpful
I had made a mistake on a reservation date for October. The customer service was excellent as they allowed me to change the reservation to a date that I was able to attend.
We will be visiting from the USA and appreciate the hospitality for foreign guests.
We look forward to our Great Britain trip.
We will be visiting from the USA and appreciate the hospitality for foreign guests.
We look forward to our Great Britain trip.
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Theatre lovers only
Very good application!
Changes to our life of leisure
Since downloading the Stagedoor App our theatre going life has changed and we have really enjoyed the editorials and critic reviews which have informed and helped us with decision making. We have seen more plays, and musicals this year than previously in our life. Being able to understand the plot and review the cast along with critic reviews really helps. We have had great theatre experiences this year. The Stagedoor editorials inform us of any new productions or plays , stage shows or musicals to look out for. We have seen a London production each month for the last five months or so and have started receiving loyalty discounts. It is really good to read other theatre goers reviews as well, again helping with our theatre decisions. Thanks to you Stagedoor for opening up a whole new world of entertainment 👍
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Fantastic value
Easy to navigate, great value for money, fantastic seats
Great app for theatre lovers
Fantastic app combining most all of London’s theatre scene with professional and user reviews with the ability to sort and buy tickets directly and without stupid incremental booking fees.
Really recommend even if you are simply a tourist passing by London.
Really recommend even if you are simply a tourist passing by London.
Couldn’t confirm email address and no response from customer services
I went through registration process but couldn’t confirm my email address. I emailed customer support twice about this as advised in the app, but have had no response so have had to delete the app without ever being able to use it
Love it!
Extremely easy to use and great bargains
Just London
It’s just London! I’ve searched for theatres in Birmingham, Manchester & locally and there’s nothing!
That’s what I call customer service
In spite of the terms and conditions stating that tickets are non-exchangeable, I called on the mercy of the Stagedoor team and they were superb. Allowed a simple and straightforward swap with no quibbles. I would never take advantage of such a policy unless it was absolutely necessary, but in this case it was. What nice people.
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Booking cancelled and rebooked due to a bereavement in the family
The staff were extremely kind and helpful due to my unfortunate circumstances.
They went over and beyond and I will not hesitate in recommending them.
Barbara Holmes
They went over and beyond and I will not hesitate in recommending them.
Barbara Holmes
Amazing customer service and easy to use app
I need to change my tickets due to the train strikes. Stage-door we’re so helpful, especially Max. So happy I still get to see the show and haven’t wasted my money!
Top quality customer service
They couldn't be more helpful.
Had issues with train strikes and although the tickets are non changeable they helped me on 2 occasions.
Couldn't speak highly enough of these guys!
Well done and thanks
Had issues with train strikes and although the tickets are non changeable they helped me on 2 occasions.
Couldn't speak highly enough of these guys!
Well done and thanks
Excellent support
Thank you so much to Max who supported with a change of date for a show I booked. Professional and speedy response with excellent communication.
I love Stagedoor! 😊
I love Stagedoor! 😊
Leah was great!
Leah went above and beyond to help me with my booking issue (which was my fault and not Stagedoor’s, and she STILL went out of her way to help me). Highly recommend!
Excellent customer service
Booked a theatre visit, and wanted to change the date. Despite the terms stating they could not exchange or refund tickets, they happily swapped my date within a few hours of my email, with no charge or issue. Really pleased. Obviously this may not always be possible but I’m impressed at the service. Would use again.
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Great custom service
First of all the app is easy to use and has great search and filter features. The rewards system is also very nice and encouraging.
I think we’ve all had times when we can’t make it to a show and want to make amendments to our bookings. It happened to me recently due to train strikes. At first I couldn’t find any contact number for this matter so I called the theatre up, who told me to go back to the original point of purchase, so I went back to the app and it took me a while to find an email address. Hopeless, I emailed them hoping to get a response. To my surprise, pleasantly, the staff replied rather promptly and did their best to help me. In the end, they had my booking rescheduled super efficiently. This experience alone was worth a five-star!
I think we’ve all had times when we can’t make it to a show and want to make amendments to our bookings. It happened to me recently due to train strikes. At first I couldn’t find any contact number for this matter so I called the theatre up, who told me to go back to the original point of purchase, so I went back to the app and it took me a while to find an email address. Hopeless, I emailed them hoping to get a response. To my surprise, pleasantly, the staff replied rather promptly and did their best to help me. In the end, they had my booking rescheduled super efficiently. This experience alone was worth a five-star!
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Amazing service!
My mum had been taken seriously ill on the day of &Juliet.
Lisa at StageDoor provided outstanding service along with the theatre to move tickets to a new date. Such care and concern shown was exemplary. Thank you.
Lisa at StageDoor provided outstanding service along with the theatre to move tickets to a new date. Such care and concern shown was exemplary. Thank you.
