Comparison

Twickets vs Stagedoor Rewards

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Twickets

This platform facilitates fan-to-fan ticket resale, ensuring prices never exceed face value. It offers a secure marketplace for buying and selling tickets to various events, with a dedicated team ensuring fair pricing and buyer/seller protection.

Highlights
  • Fan-to-fan ticket resale
  • Face value or less pricing
  • Secure trading platform
  • Thousands of tickets listed monthly
  • Buyer and seller protection
  • Event alerts
  • Multiple payment options
Features
Read full description

Fan-to-Fan ticket marketplace where prices are always capped at face-value or less. Twickets is the UK’s largest fan-to-fan secure ticket trading platform, enabling fans to buy and sell spare tickets at face value or less (+fees) since 2011. We list thousands of tickets every month for gigs, festivals, sports, comedy, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. Our dedicated team of human moderators checks every ticket to ensure all are listed at face value or less (+fees). Buyers and sellers are protected under our guarantee. Why Twickets? - Over 6 million people have used Twickets in the last 12 months - Rated 4.7 stars on Trustpilot from thousands of reviews - We ensure fair resale – no inflated prices, always face value or less (+fees) Download the free Twickets app and register with Facebook, Twitter, or simply with an email address and password. _______________________ What Our Fans Say Extremely easy selling process “Extremely easy selling process. Minutes from putting my tickets up for sale they were sold and money transferred. Great to know they went at face value (+fees) to someone who really wanted them. Looking forward to purchasing tickets from here too now. Would definitely recommend!” - JH Highly recommended for a fair and honest transaction “It is secure, trustworthy and efficient. I have used it a few times recently due to my husband's illness and all has gone perfectly and everyone was happy. We can be paid back for our tickets whilst someone else can use the tickets for a fair price knowing they are genuine - and the venue doesn't have empty seats!” - Lynn I absolutely love Twickets "I absolutely love Twickets, selling tickets for a concert or whatever that you can no longer attend due to unforeseen circumstances (which happens to everyone from time to time) to someone who couldn't get tickets at the time is just brilliant. Nobody buying tickets for profit purposes, nobody scamming anyone, just a decent system whereby tickets can be traded and everyone's happy :)” - Andy _______________________ How it works Buyers: - Use filters to find tickets for events. - You can pay with all major debit/credit cards, and for most events, we also accept PayPal. - Buyers are charged a Twickets fee per transaction.* Sellers: - Sell your tickets quickly and securely for free. - Choose from a range of delivery options, including meet-up, post, and drop and collect. Alerts: - Can’t find the tickets you want? - Set up an alert for the event you're searching for. - Be notified by email or push notification as soon as someone lists the tickets you’re looking for. Download the free Twickets app now and start trading tickets at face value or less (+fees) with true fans! _______________________ Featured by Apple in ‘Great Entertainment Apps’ “With Viagogo and Seatwave often selling above face value… Twickets offers fans an alternative.” – The Guardian “Twickets and One Direction, not Taylor Swift, are the true music revolutionaries.” – The Telegraph “This is great news for punters and bad news for touts.” – The Sun “Twickets is already what the secondary market should be about: true fans selling to true fans at face value.” – Sharon Hodgson MP _______________________ You can also buy and sell tickets on our website: https://www.twickets.live Follow us on social media for news, competitions, and new tickets: - Twitter: @Twickets - Facebook: Twickets - Instagram: @twicketsuk See our full terms and conditions for more information at www.twickets.live/terms.

About

Stagedoor Rewards

This loyalty app rewards theatre enthusiasts by letting them earn points on every ticket purchase. These points can then be redeemed for discounts on future show bookings, offering a way to save on entertainment.

Highlights
  • Earn loyalty points on bookings
  • Redeem points for discounts
  • Exclusive special offers
  • No booking fees
  • Official theatre tickets
  • Fast and secure checkout
Features
Read full description

Introducing Stagedoor Rewards by London Theatre Direct. The loyalty app made for theatre lovers. Earn points on every booking – and redeem them as discounts on your next show. Join for free and start saving today. FEATURES • Exclusive special offers on a wide range of shows and tickets • Earn loyalty points on every booking • Redeem points for money off your future bookings • Best price guarantee – Enjoy no booking fees on all bookings • All tickets are official and come directly from the theatre • Fast and secure checkout – Apple Play, Google Pay, card and more HOW IT WORKS • No subscriptions. No tiers to unlock. Book your first show and start earning points right away. • Download free and create an account in under a minute. • Book a show, Earn points. Every £1 you spend earns 1 point automatically. Plus, enjoy no booking fees on all bookings. • Once you reach 100 points, you unlock £5 off your next booking. • Redeem & Repeat. Use rewards at checkout, save on your next theatre trip, and keep earning points every time you book. QUESTIONS? Send us an email at customerservice@londontheatredirect.com

Screenshots

Twickets4 screens
Stagedoor Rewards4 screens

Verdict

The call

Twickets and Stagedoor Rewards both sit at 4.5 stars, but that hides the real split: 72% of Stagedoor Rewards's written reviews are positive against 31% of Twickets's. Stagedoor Rewards also leads on update cadence (every 2 weeks vs every 5 weeks). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for Twickets against 4.6 for Stagedoor Rewards. Both are backed by a comparable volume of ratings — 49 and 18 respectively. Written reviews are what separate them: 31% of Twickets's written reviews are positive against 72% of Stagedoor Rewards's.

UpkeepUpdate frequency

Twickets ships an update every 5 weeks, Stagedoor Rewards every 2 weeks. Both last shipped on November 6, 2026.

Scorecard2 real differences · 8 level
Twickets versus Stagedoor Rewards: the parameters behind the verdict, then further details
ParameterTwicketsStagedoor Rewards
PriceFreeFree
Rating4.5 (49 ratings)4.6 (18 ratings) — better
Positive reviews30.8% of reviews71.8% of reviews — better
Number of ratings49 — better18
Update frequencyEvery 5 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS17.016.0 — better
Further details — not scored
Size26 MB53 MB
Age rating12+4+
DeveloperTwickets LimitedStagedoor Theatre Software Limited

Customer experience

Twickets

All ratings48 ratings
Positive85.4%
Neutral0.0%
Negative14.6%
Written reviews185 reviews
Positive30.8%
Neutral7.0%
Negative62.2%

Stagedoor Rewards

All ratings18 ratings
Positive88.9%
Neutral5.6%
Negative5.6%
Written reviews71 reviews
Positive71.8%
Neutral5.6%
Negative22.5%

User reviews

Twickets

From 49 App Store ratings

What we love

  • ✅ Fair pricing at face value or below
  • 👍 Easy buying and selling process
  • 🔒 Secure and trustworthy platform
  • 💰 Avoids ticket touts and scalpers
  • 📱 Intuitive interface for transactions

Room to improve

  • 🐛 App frequently freezes on notifications
  • ⚠️ Bots dominate high-demand tickets
  • 🔔 Alerts arrive too late or unreliably
  • ❌ App crashes on startup repeatedly
  • ⏱️ Slow app performance and loading

Stagedoor Rewards

From 18 App Store ratings

What we love

  • 👍 Easy to use and navigate
  • 💡 Great for discovering new shows
  • 💰 Fantastic value and deals
  • ⭐ Excellent customer service
  • 🎭 Comprehensive theatre listings

Room to improve

  • 🐛 App crashes during payment
  • 🐌 Slow loading times
  • ❌ No prices shown clearly
  • 📍 Limited to London shows
  • 💸 Overpriced tickets compared to direct

Bugs and requests

Twickets

Reported bugs

17 issues
  • App freezes when clicking alert notifications
  • Logo spins indefinitely on notification click
  • App fails to start up or crashes on launch
  • Network error messages on valid connections
  • Tickets show as available but are already sold
Show 12 more
  • Alerts don't save properly
  • Regional filters don't work
  • Ticket stream connection errors
  • App doesn't retain preferences after closing
  • Notifications don't appear in-app
  • Forced closure required after notification freeze
  • Captcha verification causes delays
  • Push notifications delayed or missing
  • App glitches during high-traffic periods
  • Duplicate ticket delivery issues
  • Payment processing failures with PayPal integration
  • Suspicious activity blocking after normal use

Requested features

17 requests
  • Fix notification deep-linking to tickets
  • Implement pull-to-refresh on ticket stream
  • Save user preferences (location, filters) between sessions
  • Add search-as-you-type functionality
  • Calendar view for events by date
Show 12 more
  • Location-based filtering by city/metro area
  • Sort results by event date
  • Ability to counter-offer on tickets
  • View offer status directly in app
  • Download tickets to Apple Wallet
  • Alternative payment methods beyond PayPal
  • Seat number visibility before purchase
  • Ability to edit/delist tickets from app
  • Better error messages for failed operations
  • Multiple ticket quantity selection
  • Delivery method options in app
  • Notifications area within app

Stagedoor Rewards

Reported bugs

10 issues
  • Crashes every time I try to pay
  • Takes ages to load each page
  • Couldn’t confirm email address
  • App crashes every time I try to book
  • Error adding tickets to basket
Show 5 more
  • Cannot even open it’s so buggy
  • Shows are constantly marked as closing
  • Cannot access app, verification email not received
  • App is not modern enough for older iPhones
  • Overcharged for tickets

Requested features

5 requests
  • Dark mode
  • Ability to search by date
  • Include theatres outside London
  • More photos for each play
  • Log theatre activity from earlier than Feb 2018

In-app purchases

None

Twickets

No in-app purchases

None

Stagedoor Rewards

No in-app purchases

Questions

Is Twickets free?
Twickets is free to download, with no in-app purchases.
Is Stagedoor Rewards free?
Stagedoor Rewards is free to download, with no in-app purchases.
Which has better reviews, Twickets or Stagedoor Rewards?
Stagedoor Rewards is rated higher. Twickets averages 4.5 out of 5 from 49 ratings, while Stagedoor Rewards averages 4.6 from 18 ratings.
Do Twickets or Stagedoor Rewards have ads?
Neither Twickets nor Stagedoor Rewards shows ads.
Which is updated more often, Twickets or Stagedoor Rewards?
Twickets ships an update every 5 weeks, and Stagedoor Rewards every 2 weeks. Most recently, Twickets was updated on November 6, 2026 and Stagedoor Rewards on November 6, 2026.

Other comparisons