Too many problems downloading the magazine
Something really has to be done to improve the app energy usage
Jammed!!
I haven’t Ben able to open cancel NOTHING
Outdated Issues
The reason I’m trying the app is because stores are increasingly not being updated with current issues. I travel a good bit and it’s not a local thing, it’s everywhere. I thought my rabbit chase would end going digital, but the app version is also lagging behind. Not just Star, but all the tabloids take turns on being out of date-on store shelves and digital. I don’t know of it’s Corona related or what.
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Often link is broken
Magazine
Ellen’s to another publication.
Ellen’s to another publication.
Review
It will load the wrong magazine frequently
Deeply flawed on my iPad
I literally have to delete and reinstall the app every week to be able to see my content. Unacceptable.
Deleted magazines
I Have not received any magazines in a month, only get a link screen asking me to buy. I am good until December, I want a refund!!
App not working, cancelled today
All the App does is show a red screen with Star on it. There is nowhere to touch or click to get to magazines. I have had to delete app and reload app several times. If it does work, it’s temporary.
It keeps crashing
I done paying for a subscription I can’t use because it just crashes and won’t open. It’s been a month now! Awful app!
Sad
The issues stopped loading 3 weeks ago so I downloaded the new version and even worse. The app will not open. How will I ever find out if Brad and Jen ever get together again? 😩
App crashing stopped working after years of subscribing
I have the same issue many of your reviews at the APP STORE mention which is the app stopped launching and crashes before a spin wheel even shows up since September. I’ve been a digital subscriber now for years and this only happened last month.
What is going on?
What is going on?
App not working!!
I will be canceling
App will not open
This app worked fine for me for a long time, but the last several weeks, I have had to delete it and re-install it EVERY TIME I wanted to open it. Please fix this!
App is terribke
The app developer doesn’t have a clue to how to produce an app without glitches. App always crashes and needs to be reinstalled. Now even with doing that it doesn’t work right. They ought to pay us for the wasted time.
Star
I haven't been able to open the app in weeks. It's too bad because I liked the magazine. Not sure how to go about getting assistance fixing the app so I ended up cancelling it after weeks of it not working.
Doesn’t work
Never had a problem until the last month. App does not load. Just a pink screen with Star on it.
Not sure how to get a refund.
Not sure how to get a refund.
Technical and subscription problems
Subscription problems with prompting to pay for issue even though your subscription is active. At times like today new magazine isn’t available all other weekly magazines do not have this problem. Will let subscription run out and will not renew. I second this persons opinion. Last update doesn’t allow you to get new magazines. Will never buy this magazine
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Not worth it
The issues are always late. App doesn’t work half the time. Canceled my subscription.
Downloaded editions
I am without my latest edition. One that I have an active subscription. I have emailed and nobody is helping.
Beware of subscribing!
I'm a current Star subscriber through the app. Even the app calls me a "current subscriber." But all of a sudden, I can't download any issues; they app is asking me to pay $4.99 to do that! Did I mention that I'm a "current subscriber"?
I can't reach anyone about this, and the app gives no other information about my account. My emails have gone unanswered. When I try to call, no one actually answers the phone. Next step: calling the corporate office of the parent company.
Right now the only good thing I can say about this app is that you can read the magazine in landscape mode.
I can't reach anyone about this, and the app gives no other information about my account. My emails have gone unanswered. When I try to call, no one actually answers the phone. Next step: calling the corporate office of the parent company.
Right now the only good thing I can say about this app is that you can read the magazine in landscape mode.
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