Excellent
Best device ever, can be taken anywhere in the world or……..universe 🪐
Wendy
Best decision I have made so happy with it, get up and know that it’s there and not have to restart anything, I’ve always said you pay for what you get
Terrible service when it comes to fixing their mistakes
I had canceled my service. One customer service rep said it was an error on their side and it didn’t cancel. The other said they had no record even though it showed no active use on the data but “subscription was still active.” They refused to refund me even though I was not using the service.
Jessie James robbed people at night. Starlink is doing it right during the day…….. don’t recommend this service.
Jessie James robbed people at night. Starlink is doing it right during the day…….. don’t recommend this service.
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Unhappy
I’ve had Starlink the first generation and I have the newest generation.
The newest generation is a piece of trash. The Wi-Fi modem is worse than it ever was. The extender is pure garbage. Find another solution don’t use it.
The newest generation is a piece of trash. The Wi-Fi modem is worse than it ever was. The extender is pure garbage. Find another solution don’t use it.
Some good - Some bad.
Although the initial setup / installation of a new Starlink was easy, the app lacks the ability to cancel a subscription (must be done via website). Which is disappointing considering the recent hike (almost doubled) in price for standby mode.
sounds
good
Chatbot support
Professional installation is not available in all areas and there is no way to know until after purchase. Support is just a chatbot which although impressively fast, gave incorrect information. Bad customer experience
Fantastic
Easy to set up, plug and play, no BS. What’s not to love
Love Starlink
I am so impressed with everything about Starlink. Great service at my camp that is in the middle of nowhere and App is so easy to use
Standard 4
We received are Starlink standard 4 and thought this would the answers to our slow internet service from bell . We followed all instructions on how to install it, I even made holes for the cable to go outside through. Well tried through the link and nothing was working. We had someone that has the Starlink satellite come and help us and he couldn’t get it to connect. I told my wife to send it back and get our money back. I’ll stick to bell being that it’s much easier to setup. I’ll take the slow streaming before getting another piece of technology that doesn’t work! Very disappointed. Plus we were supposed to get the first month free but my wife got our first bill right away! They can stick it up ….!
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Quadrillionaire/Quintillionaire
The first income level is where will be where the obstruction locator camera works without started twice.
The second income level is where is till actually capture fake green dots.
I’ve had it two nights and my 150+ area is under 90mbps and I’m 18 mile out in the country.
The second income level is where is till actually capture fake green dots.
I’ve had it two nights and my 150+ area is under 90mbps and I’m 18 mile out in the country.
VERY RELIABLE
this has been a great Internet provider for Denver , Colorado
Produxt
Love it way better then my old Sparklight inernet I had. My only reason for not giving it 5 stars is because I can't pay it ahead of time.
Terrible
Impossible to contact, no customer service, random additional charges , poor guidance. Just get a 5g router
Savior
Saves our lives on the fire line during uneventful days
This should be a website
Shouldn’t need to download an app for something that can be a website.
Thanks
Can’t live without it. It’s perfect
Annoying change of language problem
On several occasions, this app spontaneously changes the language it uses. It looks like Lao or Thai or some non-English language. Which is fine if I spoke to those languages, but I don’t. The app is supposed to be in English and it just spontaneously changes. It requires having to delete the app and start back over again, which is always just annoying.
The use of Starlink as an Internet provider, however, has been very, very helpful for me as I travel and am often in remote locations or staying at a place that has really bad Wi-Fi. As long as there are no clouds, trees, cliffs or buildings to block the northern sky then Starlink works pretty well.
The use of Starlink as an Internet provider, however, has been very, very helpful for me as I travel and am often in remote locations or staying at a place that has really bad Wi-Fi. As long as there are no clouds, trees, cliffs or buildings to block the northern sky then Starlink works pretty well.
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Data caps
Unlimited is a lie.
Worst internet ever
Genuinely thought this would be a better alternative from Sparklight and I was sorely mistaken. The wifi doesn’t even work on my phone. I have to constantly switch to my data. My tvs buffer and skip through my shows/movies. And running speed tests is a joke. Sparklight was FAR better. All of my devices worked along with my tv with ZERO issues. I could have 15 devices on my internet and they all worked at TOP speed, whereas on Sparklight I’m getting MAYBE 50mbps. Such a joke. Do better Elon, your internet SUCKS! I’ll be switching back to Sparklight fully. The 4 months that I’ve experimented with both has been a disaster every time we’ve tried to function on JUST Starlink. Couldn’t even work from home on this internet. There were far too many inconsistencies and crashes, whereas Sparklight picked up the slack from this company. Absolute garbage. Talk about internet explorer service.
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