Starlink Reviews: Is It Legit?

Customer Experience

Positive experience86.4% of reviews
Neutral2.7% of reviews
Negative experience10.9% of reviews

~ Based on 3,058 written reviews from the US App Store.

What users say about Starlink

Is Starlink Safe?

Starlink appears safe based on user ratings. AppsHunter Safety Score for Starlink is 98/100.

This assessment is based on 114,998 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.5% of ratings point to a safe experience
0.6% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 114,965 App Store ratings for Starlink.

Is Starlink Legit?

Starlink appears to be a legitimate app. AppsHunter Legitimacy Score for Starlink is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Latest app crashes immediately

Please fix the bug that causes the app to crash immediately when opening the app Don’t upgrade your app this version doesn’t even open

App is not working

The app doesn’t seem to work after the latest update. When I touch the app is just flashes and closes. Tried deleting and reloading and that didn’t work.

latest app version crashed on ios 16.7.16

the app worked fine until this week when the latest patch downloaded

no note about it be not compatible on this ios

Latest app crashes immediately

Please fix the bug that causes the app to crash immediately when opening the app

Starlink

I love my Starlink, great service, great speeds and very reliable.
Can I just ask one favour? When you next launch another satellite, can you please take our Labour Government with it, pleeeaaassseeee

Bad last update for iPad running 17.7.11

After the last update for iPad, the app starts to open and then immediately closes. This is on a 6th gen iPad running 17.7.11.

Great app.

Well designed, good features, online and offline support.

The Starlink website and article states that users can use a VPN and why does it say disable vpn

This entire thing did nothing but fraudulently after this supposed starlink support literally forced me to turn off my vpn and before this I hadn’t experienced any issues whatsoever with my internet services and my devices and because they forced me to turn off my VPN it locked my network and has utterly destroyed my phone and my phone number I am utterly fed up with paying for subscriptions and companies that make false claims about user being able to use VPNs and tech companies just all taking everybody’s money for subscriptions that aren’t even doing what users are paying for just so they can all get stinking super wealthy and all act like they never do anything wrong all known technology are fully capable to work together with VPNs and internet security because that’s why they created all of these different types of security measures if your stupid routers aren’t capable to work with different types of security software or VPNs then create routers that can work with different types of security measures and VPNs I suppose that why people can purchase routers that work with different types of security protocols and VPNs

I don’t know what sort of utter nonsense this is but the official website states that users are allowed to use VPNs on their Starlink I am utterly fed up with paying for subscription just to get told by other companies to turn off my paid for subscription and then putting everyone’s safety at risk between tech companies and social media platforms and governments who are all using advanced security measures to protect themselves and everyone is getting scammed out of their paid for subscription meanwhile they are all making billions off dollars after we have all paid for our subscriptions

What sort of utter scam is going on with your internet services and the fact that your website states that users are allowed to use VPNs and because of your maybe fake support kept telling me to turn off my vpn you have put my safety and caused me nothing but massive problems with everything and scams with my networks and warnings messages after contacting to your Starlink I was getting better speeds using my mobile network then your Starlink supposed high speed internet connections and I don’t even feel safe at all using this anymore

I am utterly fed up with paying for subscriptions and getting told to turn them off and tech companies and internet providers just taking our money and getting told we can’t use them any wonder they’ve all become billionaires and trillionaires

The Starlink website and article states that users can use a VPN and why does it say disable vpn I and millions of other people aren’t paying for vpn subscription so tech companies can just make massive amounts of money for subscription just for everyone to turn off their security measures and their VPNs we are all just getting taken for a ride and in the meantime big business and politicians and other officials can use VPN and advanced security measures to protect themselves and they aren’t getting told to fully disable their security measures and their VPNs I’ve been trying to backup my phone using your services and it wouldn’t even work and my mobile data only took about 15 minutes and supposedly have a super high speed internet service and it doesn’t even work
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dial up speeds in 2026 for $170 a month

painfully slow for something that costs twice as much as fibre, don't give your money to this huxter snake oil salesman.

Opt out of

The Ai training tool and use of my data , or compensate me with a Tesla

Forced to overpay

Starlink doesn’t support troops. Was forced to change my account and pay over 1,000 dollars a month to keep my service while deployed. Do better Starlink.

Awful

This company is horrible they didn’t supply me with a kick stand for my satellite and are charging me for the full price of the kit

Unfairly delayed

It’s been a month. Where is it. What’s the point of paying for shipping if it won’t even come in on time

Excellent

Best device ever, can be taken anywhere in the world or……..universe 🪐

Wendy

Best decision I have made so happy with it, get up and know that it’s there and not have to restart anything, I’ve always said you pay for what you get

Terrible service when it comes to fixing their mistakes

I had canceled my service. One customer service rep said it was an error on their side and it didn’t cancel. The other said they had no record even though it showed no active use on the data but “subscription was still active.” They refused to refund me even though I was not using the service.

Jessie James robbed people at night. Starlink is doing it right during the day…….. don’t recommend this service.
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Unhappy

I’ve had Starlink the first generation and I have the newest generation.
The newest generation is a piece of trash. The Wi-Fi modem is worse than it ever was. The extender is pure garbage. Find another solution don’t use it.

Some good - Some bad.

Although the initial setup / installation of a new Starlink was easy, the app lacks the ability to cancel a subscription (must be done via website). Which is disappointing considering the recent hike (almost doubled) in price for standby mode.

sounds

good

Chatbot support

Professional installation is not available in all areas and there is no way to know until after purchase. Support is just a chatbot which although impressively fast, gave incorrect information. Bad customer experience