Item search function is useless
The search function is making me lose my patience. I type in "frozen onion", and the first 9 hits are kinds of ice cream. I'm not sure how they've coded their search function to work, but it's done badly and needs an overhaul. Reversing the terms to "onion frozen" does nothing to change my results. What were the devs THINKING?? Maybe it's bringing up most popular items associated with the search terms first?? But if so, that's stupid. This isn't a new change, I'm just finally irritated enough after months of dealing with their poorly coded search engine to say something. I tried to make it work, I really did.
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Lackluster, especially when compared to the competition.
This app leaves a ton to be desired. It is unbelievably slow at times, the weekly Ads and deals aren’t readily available and obvious, and the overall user experience is poor especially when compared to Albertsons, Walmart, and Target. I enjoy stater brothers and their quality but, when I’m shopping via app, they are coming in last for ease and functionality.
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Mostly Broken
The app has been steadily going downhill. The recent update is in every way a downgrade, and often the app is completely broken and I can place an order. Great grocery store, but the app developers should all be fired.
Needs updates
When you type an item in the search bar, it would be nice if that item showed up. I typed in Sprite and the first six items that showed up we’re not sprite. There should be a filter that allows you to show items in the store by aisle, either in a descending or ascending order. So that way, when you make your list and your shopping in store, you don’t have to keep scrolling through your list to check items off.
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Fix it
Would be nice to get past the open page. It won’t open. Queso’s I will have to quit shopping at stater since the “new” app won’t work. Than a lot
Unusable
They changed the app to require you to have an account to use it. I don’t want an account. I want to see what is in my store and where it is located.
Login Insanity
They have as much security on this app as my bank. God forbid someone poses as me and looks at a recipe.
It’s groceries, not launch codes.
When trying to look at sale ads in a hurry and you get this random 2 step verification process it’s enough for me to say next. And I did, and I’m going to Vons. Same distance, less hassle.
It’s groceries, not launch codes.
When trying to look at sale ads in a hurry and you get this random 2 step verification process it’s enough for me to say next. And I did, and I’m going to Vons. Same distance, less hassle.
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Potential
This app has so much potential, but it’s still lacking in a lot of areas. The interface between text messages and the app itself are mediocre at best. Half the time I can’t get the app to inform my store that I’m there for my pick up. Also, I can’t find previous orders or add to my pending orders. This feature would be very helpful.
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Glitched Again
The new update brought back the glitches where I can’t choose my store and therefore can’t actually shop. I wrote to Stater Bros app support once about this, but they didn’t understand. They replied that they changed my preferred store for me, but that wasn’t the issue. It never changed the store on my end, and it didn’t fix all the buttons missing their text, etc. The app didn’t work for about a week. It did end up being fixed, but now with this latest update, it’s all glitched out again. Can’t shop at all.
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Unfriendly
I can’t get the app to work. I Putin my email and it says I need to make an account when I try it says I already have an account. I put in my cell phone and it says I already have an account with that number.
I can not open the app.
I can not open the app.
Account required
Heads up you NEED to create an account to utilize the app at all now. Data farmers
App sucks
I’ve been a member forever and I’m
Trying to do an online order and the up got updated and now it doesn’t work
Trying to do an online order and the up got updated and now it doesn’t work
Doesn’t work
Two factor authentication for a coupon clipping app and it doesn’t even send the authentication code correctly. Please fire everyone in your mobile product management team.
No looking?
Tell me you don’t want me to shop there without telling me you don’t want me to shop there: Make me enter email right when app launches and don’t allow me to look at items and adds without doing so
Account Required????
I'm not making an account just to see the weekly ad. I'll just shop elsewhere
PLEASE REVERT THE CHANGES
I’m a frequent shopper at your store and really appreciate the app’s feature that shows exactly where items are located. That’s incredibly helpful.
Today, without any app update, I opened the app and was suddenly required to create an account just to browse products. I can no longer view item locations without logging in. No other grocery store app I use requires an account just to browse.
This change makes it much less convenient, especially for people who aren’t very tech-savvy. It also prevents me from quickly checking items before I head to the store.
I love many of the app’s features, but I’m also running into frustrating bugs, such as:
- Being logged out of my account unexpectedly
- The store location resetting or changing on its own
These issues waste a lot of time, which is especially difficult when I’m trying to shop quickly.
Please consider making changes.
Today, without any app update, I opened the app and was suddenly required to create an account just to browse products. I can no longer view item locations without logging in. No other grocery store app I use requires an account just to browse.
This change makes it much less convenient, especially for people who aren’t very tech-savvy. It also prevents me from quickly checking items before I head to the store.
I love many of the app’s features, but I’m also running into frustrating bugs, such as:
- Being logged out of my account unexpectedly
- The store location resetting or changing on its own
These issues waste a lot of time, which is especially difficult when I’m trying to shop quickly.
Please consider making changes.
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Update
The new update made the ad portion unusable. You can’t zoom in on the ads anymore and move it around. It’s a waste of space on my phone now.
Lots of dead links and hard to click
Love Stater Brothers Love online shopping. But the app has never been as good as others like Albertsons or Walmart. There are lots of dead links from weekly flyer, which force you back into the search function to find your items. And clicking the actual add to car button 30% of the time says, unable to add to cart. I use the app regularly, but this latest version makes it even harder.
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not good
why is email sign in required to use app ? no thanks and will shop elsewhere
Email Needed for Access
Requires an email to sign in after recent updates, unnecessary and makes little sense as I just want to view the ads; guess I’ll just need to use the website instead.