Stater Bros. Markets User Reviews

Customer Experience

Positive experience52.3% of reviews
Neutral7.9% of reviews
Negative experience39.8% of reviews

~ Based on 241 written reviews from the US App Store.

What users say

Is Stater Bros. Markets Safe?

Stater Bros. Markets appears safe based on user ratings. AppsHunter Safety Score for Stater Bros. Markets is 98/100.

This assessment is based on 19,126 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.7% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 19,126 App Store ratings for Stater Bros. Markets.

Is Stater Bros. Markets Legit?

Stater Bros. Markets appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Stater Bros. Markets is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Glitched Again

The new update brought back the glitches where I can’t choose my store and therefore can’t actually shop. I wrote to Stater Bros app support once about this, but they didn’t understand. They replied that they changed my preferred store for me, but that wasn’t the issue. It never changed the store on my end, and it didn’t fix all the buttons missing their text, etc. The app didn’t work for about a week. It did end up being fixed, but now with this latest update, it’s all glitched out again. Can’t shop at all.
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Unfriendly

I can’t get the app to work. I Putin my email and it says I need to make an account when I try it says I already have an account. I put in my cell phone and it says I already have an account with that number.
I can not open the app.

Account required

Heads up you NEED to create an account to utilize the app at all now. Data farmers

App sucks

I’ve been a member forever and I’m
Trying to do an online order and the up got updated and now it doesn’t work

Doesn’t work

Two factor authentication for a coupon clipping app and it doesn’t even send the authentication code correctly. Please fire everyone in your mobile product management team.

No looking?

Tell me you don’t want me to shop there without telling me you don’t want me to shop there: Make me enter email right when app launches and don’t allow me to look at items and adds without doing so

Account Required????

I'm not making an account just to see the weekly ad. I'll just shop elsewhere

PLEASE REVERT THE CHANGES

I’m a frequent shopper at your store and really appreciate the app’s feature that shows exactly where items are located. That’s incredibly helpful.
Today, without any app update, I opened the app and was suddenly required to create an account just to browse products. I can no longer view item locations without logging in. No other grocery store app I use requires an account just to browse.
This change makes it much less convenient, especially for people who aren’t very tech-savvy. It also prevents me from quickly checking items before I head to the store.
I love many of the app’s features, but I’m also running into frustrating bugs, such as:
- Being logged out of my account unexpectedly
- The store location resetting or changing on its own
These issues waste a lot of time, which is especially difficult when I’m trying to shop quickly.

Please consider making changes.
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Update

The new update made the ad portion unusable. You can’t zoom in on the ads anymore and move it around. It’s a waste of space on my phone now.

Lots of dead links and hard to click

Love Stater Brothers Love online shopping. But the app has never been as good as others like Albertsons or Walmart. There are lots of dead links from weekly flyer, which force you back into the search function to find your items. And clicking the actual add to car button 30% of the time says, unable to add to cart. I use the app regularly, but this latest version makes it even harder.
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not good

why is email sign in required to use app ? no thanks and will shop elsewhere

Email Needed for Access

Requires an email to sign in after recent updates, unnecessary and makes little sense as I just want to view the ads; guess I’ll just need to use the website instead.

App won’t let me fix my phone number

The app won’t let me correct my phone number. Every time I get a code and type it in it tells me it’s incorrect. I tried 5 times, both in text and phone call.

Hello

Having to sign in and give all my info to check for deals. No thanks.

Loading issues.

So many loading issues. First opening it, it’s stuck on loading screen. Doesnt always add additional item when increasing quantity for items. Clicking on the substitute check box freezes it in a loading screen. Doesnt let you do the mix and match deals that are found in store.

Literally Unusable Now

You took an already clanky app that didn’t allow you to shop well and made it unusable in this update. If you search any item it will say “0 results found”. Even if you type “eggs” or “milk” it will say nothing is found. Get it together Stater Bros, I exclusively shop on mobile pickups so I’m going to Ralph’s until it’s fixed
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Broken since forced update

Cannot check out. All the buttons are blank. Even when you click them and can get something to pop up, it cannot proceed. It bounces you back to the cart.

Search function is useless

Overall the app functions well, but the search function is barely helpful. It always brings up random items when I search for something fairly specific. For instance, I just search “multipack chips” and the first results were gum, Snickers, and multiple listings for tampons. When chips finally started showing up, they were just single bags. I use the app for price comparisons or just to see if they carry a certain item I need, and the bad searches make that hard.
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“Undefined” issue

I can’t search up anything or look for any product because I keep getting the word “undefined” on my screen with nothing showing.

Terrible “update”. Can’t zoom In anymore!

They released an update, and now you can’t zoom in to actually see anything or read it. The only way you can zoom in is if you download the stupid flyer. What an unnecessary waste of time, and insanely ridiculous. Vons app lets you zoom in just fine and is way better.

Bring back the zoom option!!!!!
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