Can’t get past steps
Says to update the app when the app has already been updated and can’t mace past that point… I know everything is trying to go digital… I use various grocery store apps and Staters is by far the most complex and completely frustrating… it’s not been one time, it’s been for over a year
This app doesn’t work
The app is very antiquated like this store. I attempted to log in. One wrong attempted me out. Unable to reset the password. Unable to get a hold of assistance with the issue. I just chose to not shop at the store but it’s pretty lame since it’s the closest store. They are losing business because of this app
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Item search function is useless
The search function is making me lose my patience. I type in "frozen onion", and the first 9 hits are kinds of ice cream. I'm not sure how they've coded their search function to work, but it's done badly and needs an overhaul. Reversing the terms to "onion frozen" does nothing to change my results. What were the devs THINKING?? Maybe it's bringing up most popular items associated with the search terms first?? But if so, that's stupid. This isn't a new change, I'm just finally irritated enough after months of dealing with their poorly coded search engine to say something. I tried to make it work, I really did.
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Lackluster, especially when compared to the competition.
This app leaves a ton to be desired. It is unbelievably slow at times, the weekly Ads and deals aren’t readily available and obvious, and the overall user experience is poor especially when compared to Albertsons, Walmart, and Target. I enjoy stater brothers and their quality but, when I’m shopping via app, they are coming in last for ease and functionality.
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Mostly Broken
The app has been steadily going downhill. The recent update is in every way a downgrade, and often the app is completely broken and I can place an order. Great grocery store, but the app developers should all be fired.