Cannot login after update!! FIX IT!!! IM UPSET!
UPDATE 10/02/2026
Thank God they fixed that update. I’m able to sign in now. I was getting stressed out!!
Cannot login after the new update and I use this app religiously!!! It’s hard for me to go in, as I have 2 young kids and a 5 month old, so it’s easier to just pickup my. Now I can’t even login to the app at all. It keeps saying “there was an error with the sign in process”. I knew I should’ve never updated it when they told me to at my last pick up. Then when I click “app support” it sends to me Ralphs.com where I speak with a virtual assistant, who can’t even help me!!! So now I’ll have to shop somewhere else. Vons it is!! Get this fixed ASAP!!
Thank God they fixed that update. I’m able to sign in now. I was getting stressed out!!
Cannot login after the new update and I use this app religiously!!! It’s hard for me to go in, as I have 2 young kids and a 5 month old, so it’s easier to just pickup my. Now I can’t even login to the app at all. It keeps saying “there was an error with the sign in process”. I knew I should’ve never updated it when they told me to at my last pick up. Then when I click “app support” it sends to me Ralphs.com where I speak with a virtual assistant, who can’t even help me!!! So now I’ll have to shop somewhere else. Vons it is!! Get this fixed ASAP!!
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Withholds reviews
I wrote a good review on a salad and they would not post it, very strange. Censorship of product reviews they don’t like. Untrustworthy company.
Useless for pick up
Don’t try to us this app to pick up your shopping.
You can’t use it to tell the store you are on your way or that you have arrived. That section of the screen is blank. Causing delays at the store and defeats the purpose of shopping on the app.
Been like it for months. Fix it!!!
You can’t use it to tell the store you are on your way or that you have arrived. That section of the screen is blank. Causing delays at the store and defeats the purpose of shopping on the app.
Been like it for months. Fix it!!!
App is a mess
The Ralphs app is a disorganized mess. From trying to navigate it, I can’t even discern their business… are you selling credit cards? are you a recipe company like Bon Appetite? are you a fitness company like Equinox? What the heck? I want to use a grocery stop app to do simple things: I want to easily see what is on sale, I want to quickly and easily look at coupons and clip ones I care about, I want to verify if you have items in stock and know where they are by aisle and aisle bay. That is IT! Don’t bother me with online ordering and pick up… that should be a first thing, different navigation selection. And, the clutter of the app is mind-numbing. I literally cannot find a way to page through electronic coupons. The app looks absolutely like it was designed by a big committee of people with random interests instead of a small group of people focused entirely on the core of what a customer wants. Huge fail in app design! Look at an airline app….they don’t make it hard to book an airline ticket or check flight status. Why does Ralph’s make it so hard to figure out how to search grocery items or find out what is is in sale? Ralphs should at least look at the Albertson’s / Pavillions app. It certainly could be better, but is at least is easy to use.
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Cannot login after update!! FIX IT!!! IM UPSET!
Cannot login after the new update and I use this app religiously!!! It’s hard for me to go in, as I have 2 young kids and a 5 month old, so it’s easier to just pickup my. Now I can’t even login to the app at all. It keeps saying “there was an error with the sign in process”. I knew I should’ve never updated it when they told me to at my last pick up. Then when I click “app support” it sends to me Ralphs.com where I speak with a virtual assistant, who can’t even help me!!! So now I’ll have to shop somewhere else. Vons it is!! Get this fixed ASAP!!
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