Easy navigating
Loved it.
Nice, but some kinks
Not super user friendly. It’s hard to find the “chart” at times. Also, the deadline to pick up daily isn’t on the app. So if you’re late and hours have closed for the day, there is no way of knowing. Hours also end pretty early and that’s a little inconvenient.
Best Home Delivery
I'm very compromised with health problems and the home delivery at Ralph's in Los Osos is consistently helpful and kind - which makes such a difference with food as nourishment
Grateful every time!!
I’m always happy when my items are brought to me at my car. Thank you, Ralph’s employees !
Simple truth
The brand simple truth has some excellent products I’m grateful for the clean and healthy ingredients!
Slow/Laggy
The app overall is slow and laggy, especially after being on it for a few minutes.
Saves tons of time
This app is the best! It remembers my previous purchases, so I can fill my cart in literal seconds. It prompts me about coupons. The same employees usually fill my order; they are friendly and they get used to what I want (helpful when something is out.) Things fruit are selected with care - never damaged or subprime. LOVE IT!
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Diehard Ralph’s Shopper
My Oso De Oro Ralph’s has nearly everything I ever need and I can’t describe how much I love shopping at a place where the staff knows my entire family and genuinely cares about us.
They’ve watched my kids grow up and I truly love that this is my neighborhood grocery store.
But one staff member deserves special recognition - Hilda is not only our favorite staff of all time, she’s become like family and holds a very special place in my heart. She truly goes beyond the job and I know for certain she makes many of us feel like this. Like her own family, she welcomes us and checks in when she sees times are tough. She is priceless to our community and although I know she knows how much we adore her, I think everyone should know how rare and precious she is to us.
To Hilda! We love you forever.
They’ve watched my kids grow up and I truly love that this is my neighborhood grocery store.
But one staff member deserves special recognition - Hilda is not only our favorite staff of all time, she’s become like family and holds a very special place in my heart. She truly goes beyond the job and I know for certain she makes many of us feel like this. Like her own family, she welcomes us and checks in when she sees times are tough. She is priceless to our community and although I know she knows how much we adore her, I think everyone should know how rare and precious she is to us.
To Hilda! We love you forever.
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1st Time Hassels
SI are available to expedite such processes.
Convenient
It’s so nice and convenient for me, after having a long busy day, to have the option of placing an order for pick up through the Ralph’s app. It’s one less thing on my to do list to have to worry about.
Web ordering
Difficult to return to cart once you leave that screen. Cart should show on every page.
Worst app for coupons
This app is terrible to find and clip coupons!! Look to Vons to know how to set it up to make it user friendly. I hope Ralph’s takes this tip!
Great service!
I love ordering ahead and Ralph’s always makes it so much easier! Thank you!
Greed run rampant
GROCERIES THROUGH APP ARE MORE EXPENSIVE! They track your data and experiment with raising prices to see what you will tolerate. They exploit your busy life and need for convenience to rip you off, and your data helps them rip other people off more successfully. The Ralph’s app is everything wrong with the world today. Do not use!!!!
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Kroger Pay is not working when I try to pay at the register
It puts up a dialog Technical Difficulties, Exit. Troubleshooting: I reinstalled the app and switched my iPhone off and on. I installed the app a few minutes ago, so this issue is still present in the latest version. Please fix
Withholds reviews
Censorship of reviews. I wrote a good review on a salad and they would not post it, very strange. Censorship of product reviews they don’t like. Untrustworthy companies that are dishonest and hide things are no good.
Bad App, Coupons
My Recent Review Was Deleted. Apparently I’m one of the many not happy with the app or coupons that used to automatically be added when I checked out and typed my phone number. I’ve been told I now have to go to app to add coupons onto my account to have them show up at the cash register when I check out. I guess just using my phone number is not adequate enough for Ralph’s. I have two Ralph’s near me, one always has brown wilted greens for sale. I end up driving to the Vons, or the Albertsons (they are the same company) near me or even Sprouts just to find Dandelion Greens. I’d shop only at Trader Joe’s but they don’t offer fresh greens not bagged. I think I’ll be using Ralph’s less and less and just drive a little further where I know I can get produce. And I won’t ever be using my phone number of app again for any company as they just want us to so they can sell our personal information.
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Doesn’t work
Title says all
Cannot login after update!! FIX IT!!! IM UPSET!
UPDATE 10/02/2026
Thank God they fixed that update. I’m able to sign in now. I was getting stressed out!!
Cannot login after the new update and I use this app religiously!!! It’s hard for me to go in, as I have 2 young kids and a 5 month old, so it’s easier to just pickup my. Now I can’t even login to the app at all. It keeps saying “there was an error with the sign in process”. I knew I should’ve never updated it when they told me to at my last pick up. Then when I click “app support” it sends to me Ralphs.com where I speak with a virtual assistant, who can’t even help me!!! So now I’ll have to shop somewhere else. Vons it is!! Get this fixed ASAP!!
Thank God they fixed that update. I’m able to sign in now. I was getting stressed out!!
Cannot login after the new update and I use this app religiously!!! It’s hard for me to go in, as I have 2 young kids and a 5 month old, so it’s easier to just pickup my. Now I can’t even login to the app at all. It keeps saying “there was an error with the sign in process”. I knew I should’ve never updated it when they told me to at my last pick up. Then when I click “app support” it sends to me Ralphs.com where I speak with a virtual assistant, who can’t even help me!!! So now I’ll have to shop somewhere else. Vons it is!! Get this fixed ASAP!!
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Withholds reviews
I wrote a good review on a salad and they would not post it, very strange. Censorship of product reviews they don’t like. Untrustworthy company.
