Steam Mobile User Reviews

Customer Experience

Positive experience23.8% of reviews
Neutral7.5% of reviews
Negative experience68.7% of reviews

~ Based on 2,155 written reviews from the US App Store.

What users say about Steam Mobile

Is Steam Mobile Safe?

Steam Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for Steam Mobile is 52/100.

This assessment is based on 11,943 user ratings, with an App Store average of 2.6/5.

Safety Analysis

37.8% of ratings point to a safe experience
5.9% of ratings suggest some concerns
56.3% of ratings point to a risky experience

~ Based on 11,943 App Store ratings for Steam Mobile.

Is Steam Mobile Legit?

Steam Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Steam Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

There’s a annoying issue

When you click on a game you search for and watch a video it often freezes or moves from that video to the next side I.e a fixed image from the game. If you try and watch the video again it won’t play, you have to go back out of the game you are looking at and click on it again to watch the video of the game. For this reason alone this app is annoying. I do however really like steam and it’s absolutely perfect on my computer. The fact you can look at their library and purchase games on your phone is fantastic. Be great if you could please fix this bug though. Thank you
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?

It has a good selection of games and I know the signin in part is hard which I figure out by watching videos but I just can't access the library for some reason I tried deleting and downloading it back and I still had the same problem I tried so many ways to fix it my connection isn't even bad it just won't load.
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Works well

This all does about everything it can be expected to do. You can use it as an authenticator, or just browse Steam games from the comfort of your bed. I use it to read and write reviews, it does both of those fine.

Great app!

My issue is with the refund period. For some games, two hours isn’t enough to make a solid decision. Sometimes, the two hours passes before you finish the training tutorial.

Library (games that I bought)

Pictures are not uploading. Almost half of it are blanks. Please fix it.

Why do you guys think it’s bad

I like to browse the steam store and it’s annoying to pick up my laptop and browse the steam store on a big screen instead of a small phone so……….

It's not that bad

It just missed a lot of the features the computer version has. But I don't have major issues; people complain about

Frustrating

I never used to have a problem with the steam app, I have used it for years and never had any issues. Recently I have not been able to log in due to issues with the ‘steam guard’ and some kind of authenticator nonsense. I’m not totally illiterate when it comes to technology but I also believe that ‘if something isn’t broken, don’t fix it’. When you make the account so stupidly secure and difficult to get into that even the account holder can’t access it, you’re doing something wrong. I just wanted to add a game to my Wish List today and haven’t even been able to do that. Utter rubbish.
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Can’t sign in

How am I suppose to sign in anywhere when I’m asked to use the mobile app but can’t sign into the mobile app that I need to sign into in order to use the mobile app…

Games

I can’t open games on my apple ipad, why does this happen, and more importantly how do I fix it

Bad optimization

Why is mobile app so lagging,if you want do something in steam,better will be do it on PC,steam mobile just need to use Steam Guard and accept yourself items to sell.

:)

Good

Account got hacked

Account got hacked

Great App

Quick and easy account recovery!

Worlds most useless app

Do you have Steam installed? - while I’m literally loaded in the app. It even offers to install windows steam on my phone. I don’t know what’s worse. A mobile app, or a mobile app, with a browser running in it too. Lol

The worst customer support on the planet.

I just submitted a ticket to recover an account that is over 20 years old that I have spent money over that 20 years on games through Steam. Not only did they refuse to help me but not even my photo id would prove I’m the correct owner of my account. And the fact I was trying to recover my account to purchase new games for my new gaming pc. Absolutely trash customer care. Not helpful at all, buy your games on a different platform.
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This app sucks

This may be the worst app I’ve ever used in my entire life if you want to use this app run before it’s too late genuinely go to epic games or anything else before your in hell trying to make this work

THE ONE ANF ONLY

Guys, we’re are talking about STEAM HERE, the goat, we all need to rate 5 stars

Very BAD App Design

What a worthless app! If you ever get logged off good luck getting logged back in! After numerous failed attempts and much research on how to fix login to app on iPad I just gave up. I can only conclude that no one cares!

This is he’ll

I’ve been trying my hardest to recover my account I miss when I could answer a private question and be allowed access back in so I can fix the problems myself. I mean come on there needs to be an easier way for forgetful people to access their accounts when the device they use constantly randomly logs you out and you can get your recovery code back if you change your phone number!
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