STELLA Insights
Insights, on the go
About
Access your dealership's performance insights and alerts on the go. Monitor service department metrics, receive real-time notifications for critical issues, and manage multiple locations from your mobile device.
What's New in STELLA Insights
0.2.1
October 31, 2026
Call customers right from the app, open customer profiles and call logs from call details, see real speaker names in transcripts, and enjoy faster loading and bug fixes.
MoreFAQ
What is STELLA Insights?
STELLA Insights is a mobile application designed to provide dealership leaders with real-time performance insights and alerts for their service departments. It allows users to monitor key metrics and receive notifications on the go.
How do I sign in to STELLA Insights?
You can sign in using your dealership's existing STELLA credentials. The app supports single sign-on if configured, or a secure STELLA password. If your account isn't connected, you can request access directly through the app.
Can I view performance for multiple dealerships with STELLA Insights?
Yes, if your dealership manages multiple locations, STELLA Insights allows you to easily switch between an individual dealership view and a consolidated group view. Dashboards automatically update based on your selection.
What kind of service performance metrics can I see in STELLA Insights?
You can view metrics such as total calls, call handling rate, autonomous rate, appointments booked, booking conversion rate, and average STELLA talk time. You can also compare performance across different date ranges.
Does STELLA Insights offer alerts?
Yes, STELLA Insights provides real-time alerts for critical issues and opportunities. You can receive notifications for low survey scores, repeated callers, booked or cancelled appointments, recalls, and more.
Can I customize the alerts I receive on STELLA Insights?
You can choose which alert types you want to receive on your device. This allows you to stay informed about what matters most to you without altering your dealership's existing alert configurations.
Is STELLA Insights available on devices other than iPhone?
Based on the provided data, STELLA Insights is currently supported on iPhone devices. Information regarding support for other platforms like Android is not available.
How often is STELLA Insights updated?
The latest version of STELLA Insights is 0.2.1, and it was last updated on October 31, 2026. This indicates a recent update, suggesting the app is actively maintained.
