Awesome tool
Response from developer
Thank you! Built exactly for busy artists — more time tattooing, less time tracing. Appreciate the recommendation! 🙏
Not Happy - No Communication & No Refund
You via email, and no replies. It works on one of my log ins, and I’ve paid separately for another subscription under different credentials/account.
Not happy and the app is NOT working, I’ve submitted a refund request for the yearly fee I paid $499.99 and all I got back was 0.99 cents. I do not recommend this app.
Response from developer
Hi — we've replied to every one of your emails (three times now), so it looks like our responses are landing in your spam/junk folder — please check there and add support@stencilai.app to your contacts, we're keen to sort this out. Two important clarifications: refunds are handled entirely by Apple, not by us — we never see or decide refund amounts, so the $0.99 vs $499.99 outcome is Apple's decision on your request. Please submit (or appeal) the refund directly with Apple from the device and Apple ID the subscription was purchased on: https://support.apple.com/en-us/118223. About the app working on one login but not the other: your subscription is attached to one account — sign in to the account you want, tap "Restore purchases" in Settings → Subscription, and it will transfer. If that doesn't do it, reply to any of our emails (after checking spam!) and we'll fix it manually.
Son unos ladrones
Response from developer
Hola — entendemos el susto, pero queremos aclararlo: nuestra app no puede realizar ningún cargo por sí misma. Cada compra se procesa a través de Apple y requiere tu confirmación explícita en la hoja de pago de Apple (con Face ID o tu código), donde el precio exacto se muestra siempre antes de confirmar. Un cargo de $48.13 corresponde a una suscripción confirmada de esta forma (más impuestos), no a los créditos de $0.99. Si fue un error, no hace falta involucrar al banco: Apple gestiona todos los reembolsos y puedes solicitarlo directamente aquí: https://support.apple.com/en-us/118223 — suele resolverse en pocos días. Y si necesitas ayuda, escríbenos a support@stencilai.app.
Waste of money
Response from developer
Hi — sorry for the frustration! Images featuring copyrighted or fictional characters, celebrities, or stills from movies are blocked by our AI model provider content filters (this keeps the app on the right side of copyright/fair-use rules, and it's the same for all AI tools we build on). Two important things: a blocked generation never consumes a credit, so those failed attempts didn't cost you anything — and original content works great: your own photos, client reference photos, animals, portraits, objects, artwork. If you believe credits were deducted for a failed generation, email us at support@stencilai.app with your account ID (Settings → Support) and we'll make it right.
Não tem teste
Response from developer
Olá! Obrigado pelo feedback — ele é justo. Cada estêncil é gerado com IA de alta qualidade e tem um custo real de processamento por imagem, por isso não conseguimos oferecer gerações gratuitas — mas os exemplos dentro do app mostram exatamente a qualidade que você recebe, e seus créditos nunca expiram. Sobre a conta: a criação de conta já está disponível na maioria das regiões, mas algumas ainda não têm suporte — estamos trabalhando para expandir. Enquanto isso, suas compras ficam vinculadas ao seu Apple ID ("Restaurar compras"), então nada se perde mesmo como visitante. Qualquer problema, fale com a gente: support@stencilai.app — teremos prazer em ajudar.
