No support
I never got my email confirmation after making my account.
Tried to reset password and still never got an email.
Tried to find support on the site and only got an FAQ.
I’ve been enjoying pinball without the app, so I don’t feel like I’m missing much, but this app feels half baked before even being able to use it.
Tried to reset password and still never got an email.
Tried to find support on the site and only got an FAQ.
I’ve been enjoying pinball without the app, so I don’t feel like I’m missing much, but this app feels half baked before even being able to use it.
Show more
Can’t even sign up
Can’t even sign up. Won’t highlight next. Useless.
UX nightmare
So much going on, I legitimately cannot find anything easily, it’s so “busy” Other apps like Pindigo are so easy to browse, but this app makes no sense to the eyes. It also logs me out constantly with no remember me feature, it’s a pinball social app, or banking.
Home Screen shows recent achievements, can’t even click them to see what they are.
The icon that looks like 2 people, first thing it shows is find locations with games? Why? Isn’t that like a social area?
I just don’t understand what this app is for, I only see people log in on games but never use the app.
Home Screen shows recent achievements, can’t even click them to see what they are.
The icon that looks like 2 people, first thing it shows is find locations with games? Why? Isn’t that like a social area?
I just don’t understand what this app is for, I only see people log in on games but never use the app.
Show more
Response from developer
Hi A Brew, Thanks for the feedback! We appreciate you letting us know about the login issues and design concerns. We've released an update that fixes the logout problem and includes design improvements for easier navigation. We're always working to make the app better and appreciate your input!
No internet connection
The app is always broken and says “no internet connection”. This app has been out for a while now with the same issue, very frustrating!
A promising start
Is there room for improvement? Absolutely. But this platform augments the pinball experience, adding achievement tracking and leveling up the experience. As an owner of a Stern home edition plus table, I have recruited my friends to create accounts so we can track their progress and celebrate epic achievements. This also makes me want to track down arcades with connected machines to explore more games and achievements.
Hoping they iron out some of the bugs and improve the UI, but this platform definitely adds value and provides Stern with a competitive advantage.
Hoping they iron out some of the bugs and improve the UI, but this platform definitely adds value and provides Stern with a competitive advantage.
Show more
