No support
I never got my email confirmation after making my account.
Tried to reset password and still never got an email.
Tried to find support on the site and only got an FAQ.
I’ve been enjoying pinball without the app, so I don’t feel like I’m missing much, but this app feels half baked before even being able to use it.
Tried to reset password and still never got an email.
Tried to find support on the site and only got an FAQ.
I’ve been enjoying pinball without the app, so I don’t feel like I’m missing much, but this app feels half baked before even being able to use it.
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Can’t even sign up
Can’t even sign up. Won’t highlight next. Useless.
UX nightmare
So much going on, I legitimately cannot find anything easily, it’s so “busy” Other apps like Pindigo are so easy to browse, but this app makes no sense to the eyes. It also logs me out constantly with no remember me feature, it’s a pinball social app, or banking.
Home Screen shows recent achievements, can’t even click them to see what they are.
The icon that looks like 2 people, first thing it shows is find locations with games? Why? Isn’t that like a social area?
I just don’t understand what this app is for, I only see people log in on games but never use the app.
Home Screen shows recent achievements, can’t even click them to see what they are.
The icon that looks like 2 people, first thing it shows is find locations with games? Why? Isn’t that like a social area?
I just don’t understand what this app is for, I only see people log in on games but never use the app.
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Response from developer
Hi A Brew, Thanks for the feedback! We appreciate you letting us know about the login issues and design concerns. We've released an update that fixes the logout problem and includes design improvements for easier navigation. We're always working to make the app better and appreciate your input!
No internet connection
The app is always broken and says “no internet connection”. This app has been out for a while now with the same issue, very frustrating!
A promising start
Is there room for improvement? Absolutely. But this platform augments the pinball experience, adding achievement tracking and leveling up the experience. As an owner of a Stern home edition plus table, I have recruited my friends to create accounts so we can track their progress and celebrate epic achievements. This also makes me want to track down arcades with connected machines to explore more games and achievements.
Hoping they iron out some of the bugs and improve the UI, but this platform definitely adds value and provides Stern with a competitive advantage.
Hoping they iron out some of the bugs and improve the UI, but this platform definitely adds value and provides Stern with a competitive advantage.
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UX nightmare
So much going on, I legitimately cannot find anything easily, it’s so “busy” Other apps like Pindigo are so easy to browse, but this app makes no sense to the eyes. It also logs me out constantly with no remember me feature, it’s a pinball social app, or banking.
Response from developer
Hi A Brew, Thanks for the feedback! We appreciate you letting us know about the login issues and design concerns. We've released an update that fixes the logout problem and includes design improvements for easier navigation. We're always working to make the app better and appreciate your input!
Disorganized Greatness
There is so much missed potential with this app purely because of how messy it is. The categories don’t make much sense and it’s frustrating to navigate. That said when you DO figure out where you’re trying to go this app has almost all of the information you could want. Seems like updates are rolling out at a decent rate and things are improving but there’s definitely room to grow.
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No biometric Sign in
Logs you out ever other day. Doesn’t allow biometric sign in so you have to enter your password by hand every other day. I changed my password from a good one like Jfbw&3g)3 to something stupid like monkey123 because of this. Please add biometric sign in and have longer sessions.
Love this
Just imagining what my grandma would’ve done to have this when she was 16💭 thanks so much for the app ❤️
Response from developer
This is so sweet!!! Thank you!
UX nightmare
So much going on, I legitimately cannot find anything easily, it’s so “busy” Other apps like Pindigo are so easy to browse, but this app makes no sense to the eyes.
Response from developer
Hi A Brew, Thanks for the feedback! We appreciate you letting us know about the login issues and design concerns. We've released an update that fixes the logout problem and includes design improvements for easier navigation. We're always working to make the app better and appreciate your input!
Not worth the trouble
The app used to show stats, your level compared to others, work quickly…. Bummer they went backwards on the app.
Response from developer
Thank you for sharing your feedback with us. Our team is actively working on improving app performance and adding new features. Your insights are valuable, and we appreciate your patience as we strive to make the app better.
UX nightmare
So much going on, I legitimately cannot find anything easily, it’s so “busy”
Other apps like Pindigo are so easy to browse, but this app makes no sense to the eyes.
Other apps like Pindigo are so easy to browse, but this app makes no sense to the eyes.
Response from developer
Hi A Brew, Thanks for the feedback! We appreciate you letting us know about the login issues and design concerns. We've released an update that fixes the logout problem and includes design improvements for easier navigation. We're always working to make the app better and appreciate your input!
Too much
There’s way too much stuff going on in the app and its organization is bad. We don’t need scrolling Recent Scores from random players with simply their avatars. This has no value at all. Get all that global leaderboard stuff in one far away area because frankly no one cares. We want to cleanly see high scores and achievements. We want to cleanly see friend high scores and achievements. Your resources and efforts are spread way too thin. Get a static back button. Get dates on the achievement pops. Stop popping achievements I already unlocked. I shouldn’t be getting badges twice. Just slow down and crush the high scores and achievements.
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Unusable
Can’t create an account through the app. Pointless
Why bother?
Could have helped.
Too much
Five stars because I appreciate the efforts so far. But there’s way too much stuff going on in the app and its organization is pretty bad. We don’t need scrolling Recent Scores from random players with simply their avatars. This has no value at all. Get all that global leaderboard stuff in one far away area because frankly no one cares. We want to cleanly see high scores and achievements. We want to cleanly see friend high scores and achievements. Your resources and efforts are spread way too thin. Get a static back button. Get dates on the achievement pops. Stop popping achievements I already unlocked. I shouldn’t be getting badges twice. Just slow down and crush the high scores and achievements.
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Data tracking only, really
The app has great intentions but the UI is clunky and not intuitive. Most “front-page” features are buried and require memorization to locate. It is great to have your high scores tracked, achievements, and connect stern locations, but good luck finding deeper details
Great app with room to grow
I enjoy a lot of things about this app and have some suggestions for improvements.
I love that it can track my acheivements and give me a sense of how many others have earned them.
I love seeing my high scores and recent scores for each machine.
Really great that my QR code can log me in and automatically enter my initials.
I love the game finder!
I like the XP but I'm not sure what it does overall. Is there a rank progression?
Here's what I would love to see more of in order of importance to me:
1) Stats, stats, stats! I would love seeing even more about my statisitcs for a given game! I want to know exactly what percentile my score is (I think this was in a previous version of the app?)! I want to see how my score does over time. I want to see charts and graphs showing me a visual! I want to filter my scores for each machine by how I've improved over a given period of time (day, month, 3 months, year, all-time). This will help me stay more engaged with my games sinces I will be able to see my progress.
2) Improved stats - I would love to see my break down of a score for a given game. I would love to see how my score rises from ball 1 to ball 3. I would love to see time points indicating when modes start. This can give me a sense of what modes help my score the most during a game! (See Scorbit for examples)
3) Practice mode - I would love the option to count a game as a practice before I start so that (with the improved stats) I can still see how I improve, but it won't affect my overall average score.
4) I know it's been said before, but I would love to organize weekly/monthly leaderboards for my at-home machines!
5) I would love the ablility to wipe all achievements from a certain machine so that I can relive the thrill of earning them again! Perhaps the app can keep track of how many games it takes me to do so - or how long.
I love seeing my high scores and recent scores for each machine.
Really great that my QR code can log me in and automatically enter my initials.
I love the game finder!
I like the XP but I'm not sure what it does overall. Is there a rank progression?
Here's what I would love to see more of in order of importance to me:
1) Stats, stats, stats! I would love seeing even more about my statisitcs for a given game! I want to know exactly what percentile my score is (I think this was in a previous version of the app?)! I want to see how my score does over time. I want to see charts and graphs showing me a visual! I want to filter my scores for each machine by how I've improved over a given period of time (day, month, 3 months, year, all-time). This will help me stay more engaged with my games sinces I will be able to see my progress.
2) Improved stats - I would love to see my break down of a score for a given game. I would love to see how my score rises from ball 1 to ball 3. I would love to see time points indicating when modes start. This can give me a sense of what modes help my score the most during a game! (See Scorbit for examples)
3) Practice mode - I would love the option to count a game as a practice before I start so that (with the improved stats) I can still see how I improve, but it won't affect my overall average score.
4) I know it's been said before, but I would love to organize weekly/monthly leaderboards for my at-home machines!
5) I would love the ablility to wipe all achievements from a certain machine so that I can relive the thrill of earning them again! Perhaps the app can keep track of how many games it takes me to do so - or how long.
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Crashes
Crashes. Website crashes. All around bad. Not a good update. UX is more convoluted than previous version. Metrics are limited still. Would love more information like length of average game, each games score not the highest score of each session, compare function to other users, average score by game trend over time, etc. So much data is being collected for the most limited and nearly pointless “statistics” presented. When IC isn’t crashing the overall experience is a 4/10, at best.
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Making it simple
Love that this app exists, but struggling with the new app updates to find anything. Get caught in endless loops sometime. Appreciate trying to make it better, but the latest update is a step back in making it user friendly. Tracking your latest play or data is buried deep in the app, if you’re even able to find it. Very much want IC to work again, right now it’s just too hard.
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