Steve Madden User Reviews

Customer Experience

Positive experience38.1% of reviews
Neutral6.0% of reviews
Negative experience56.0% of reviews

~ Based on 134 written reviews from the US App Store.

What users say

Is Steve Madden Safe?

Steve Madden appears safe based on user ratings. AppsHunter Safety Score for Steve Madden is 98/100.

This assessment is based on 35,934 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 30,999 App Store ratings for Steve Madden.

Is Steve Madden Legit?

Steve Madden appears to be a legitimate app. AppsHunter Legitimacy Score for Steve Madden is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not bad

The app is pretty good, although it could be easier to see your loyalty card it’s not bad. Especially when earning stars

Worst app ever full of glitches

Need to scrap and start over
This is the worst app takes forever to load won’t scroll thru pictures so many issues to numerous to list out
Just start over and make it work right already your a big company either way great product but this app is holding the company back to full potential
Only 10 items in a cart no one does that no one
Just ridiculous
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Beautiful Shoes

I received my return order today in the correct size and they fit perfectly. They are gorgeous and comfortable. I can’t wait to wear them.

Slow and Glitches

The app moves extremely slow and glitches when you click on an item to view it. It frustrating.

Good product bad app

App is very laggy and when I hear things to my wishlist it never shows up dunno if this is a me problem with my tech but the app causes all of my electronics to heat up far more then other apps nice products but the app sucks

Ceciiia Martinez

The best sho

The best

Me encanta los recomiendo son muy cómodos

Lags so bad it’s barely useable

The website is no better!!!

Terrible service

The worst decision was to order for this one online, it's a great bad idea if you plan to do it, you never have an idea where your order is 100%, just like FedEx that never solved anything about my order, the two companies together are a big disappointment, it was the first and last time I used these brands, on April 7/8 I made my first order through this application and to this day I don't have it, I don't know if my order was stolen or delivered to another address and as much as this company and FedEx have helped me get answers.

If you have the opportunity to download and order from this company, TAKE ADVANTAGE, it's the WORST thing you can do, your order will never arrive and you won't have your refund either.
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Updates needed

App is glitchy and slow

Can’t get Nothing on TIME !!

i done bought some shoes from these folks and even paid the 2 day shipping they said it gone come on the 20th now they talking about the23rd yall outta be ashamed of yall self if ion get my 2 day shipping money back i know some

Obsesionada

Me encanta todo de esta marca

Go to bday shoe store

If not yearly then on every occasion SM always has what I need.. definitely size up half size for best fit and comfort <3

Amazing

Amazing

One of my favorite brands

Steve Madden's app is super user-friendly and checking out is easy. I like to shop often using this app.

Wishlist doesn’t save

Wishlist doesn’t load for you after many attempts of trying. You have to go on the actual website to pull it up.

Wrong gender every time.

Women are t the only shoppers here. I am a man I buy men’s boots and shoes and sneakers. Every day I get a text message with a link it takes me directly to the sale in the women’s section. How hard can it be to have the developers of the app to make these sales open to the men’s section? Most of the time when it opens to the women’s sales I just close instead of looking for the men’s sales. You are losing money. I’ve raised this issue in a customer service email and of course I got no response.
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Shoes

Mickelobie

Ms. Queen

Very good Quality Shoes

Satisfied! 🤩

I love my sneakers & high heeled boots 🥰