STIHL User Reviews

Top reviews

Seemingly no content in app beyond home screen

I have an iPhone 16e running iOS 26.2. No problem downloading or opening app, but there appears to be no content beyond the home screen. Tapping on each menu item took me to a blank page, save for two orange-colored bars, a back icon at bottom left, & a home screen icon at the bottom right. Back icon didn’t even work.
I’m excited to have just purchased a MS 170c chainsaw. A lousy website doesn’t ruin that, but I expected more from a large company known for producing some of the best chainsaws in the world. Stihl, push your developers to give us an app worthy of your brand.
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C'mon Guys, its useless 🤦🏼‍♂️

I have several products and expected to log into my account, see my registered products, their warranties, manuals, etc.

But theres nothing other than a front page with dead links!

Considering the $$$$ I have invested in your excellent equipment, you need to step up. I alone have spent enough to have covered the cost of an app developer to fix this disgrace of technology.

You need to do better!

Pull this sad excuse for an app immediately and fix it. Its only hurting your company by disappointing your tech savvy customer base!
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Good

The products button doesn’t load up anything

There’s Nothing There

The app doesn’t contain any content. When you go to “Products,” it’s just blank. Stihl may make good equipment, but they apparently stink at app development.

Inoperative

This app does not work with newer operating systems. Hopefully it will be fixed soon as it would be a great resource tool for Stihl customers.

The others are right - worthless

A lot of other reviewers have noted this app doesn’t work past the main page, that is my experience as well. It looks like this has been the case for a very long time - come on Stihl, get your digital act together.

Non-functional

I am using iPhone, 12 max pro, iOs 18.6.1. The app opens to the main menu, but none of the buttons load, just displays a blank screen when clicking any of the icons. Hashtag sadface 🤣

Not functional

The app components are non-functional at all levels.

App does not work

The app does not work.

Total Junk

None of The Pages Open,Everything is Blank ,Come On Stihl Get This Fixed,Contacted Them Numerous Times ,They Say They’ll Get Back To Me But never Do ,Do Not Bother Downloading ,Waste Of time

Terrible app for a reputable company

Cruiser 407 said it perfectly. Get this waste of time app out of the App Store and fire the high school kid you hired to develop it.

Defunct

Im not sure why the app is still in the store. It hasn’t worked for quite some time. I need to delete it.

No content beyond the homepage

Each tile button results in white pages

App

Doesn’t work for IOS

Useless app

One menu page that go nowhere! Need a negative star!

No content is loaded after install

Just ridiculous that such a reputable company with a superior product cannot invest in the development of a functional app. This is the kind of thing that disconnects a customer base. I have several STIHL products and understand and appreciate the streamlined, anti-big box distribution model. However, if you want to keep and grow your US customer base, you need an app that’s commensurate with your product offering. To say your app underperforms is a massive understatement. It’s literally non existent. My advice would be to pull it out of the app stores completely until you figure it out.
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app is useless

it is just blank

Non functioning app

Dear Stihl, Please de-list your app from the store if you are no longer supporting it. Completely non-functioning.

App does not work

This app does not work at all on iOS 18.5 on an iPhone 16 Pro. Fix it please.

Used in the past.

Seems to be defunct now.