Paid for it and can’t use
I logged in again and even though I have paid through November 13 it says I need to restore and it doesn’t let me
Used to be a nice app
Even if I have an annual subscription I can’t use it anymore.
Restore Issues 1 ⭐️
This app has issues restoring. You will pay for a subscription but it won’t update and you can’t use the app. Very frustrating especially when they make you pay for a subscription you can’t use
Can’t get it to work
I originally bought this app several years ago because I love the designs. When I paid for it, it was supposed to be lifetime subscription but for some reason it quit working so I paid for it again but it still doesn’t work. When you click on the button for app support it takes you to another app. I’m hoping someone in customer support can read this and reach out to me.
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VIP Does Not Work
I paid for the upgrade but the app locks up and doesn’t give me vip template capabilities. It won’t allow me to restore my paid subscription.
Not working
I made payment and that app doesn’t work
Can’t restore my purchase & no response from support
I sent screenshots of my purchase to support a week ago, since then I sent 3 more emails and still nothing $42 and I can’t even use what I paid for. Don’t waste your money on this app.
Still no update or restored I paid $43 with zero access to what I paid for
Still no update or restored I paid $43 with zero access to what I paid for
Very good Tool
Very useful and creative tool, have been using for long time, suddenly with the update it is not restoring my lifetime subscription and asking to pay, where do I write to restore my stories and saved creations? Which email do I send the screenshot to restore the account ?
Buyer Beware
Said start your free trial then charged me $30!
:((
:((
Just got robbed
I paid to renew my subscription and it’s not allowing me to restore the app …. I also can’t seem to find customer support .
Utterly frustrating
Even after paid full amount for 1 year subscription not able to use any templates
Support tram not responding
I have purchased lifetime subscription, and I am not able to access the application. I have tried to send the support team through the email which they provide on their application at Apple Store, but no response and I have been sending them more than 10 emails I believe there is something behind. I have all the evidence of purchasing and it’s already shown on the App Store.
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-10 thief of services
Hasn’t worked for a while. September 2024 it’s been over a year that the restore has not worked
Can’t restore my purchase & no response from support
I sent screenshots of my purchase to support a week ago, since then I sent 3 more emails and still nothing $42 and I can’t even use what I paid for. Don’t waste your money on this app.
Scam
Spent an hour on a project just for them to tell me that I gotta pay for it don’t waste ur time
Not working
Lost 2 stories. Slow to load.
Cannot hear sound
Why won’t the sound play?
Пожелания
Раньше пользовалась этим приложением и была ооочень довольна! Потом год не пользовалась! Оплатила подписку на год и к сожалению обнаружила нововведения, которые совсем не радуют(((
Теперь таймлиния всех видео максимум 6-7секунд(((( Почему мы пользователи не можем регулировать этот тайминг????
Откуда такая цифра 6 секунд для всех макетов? Даже для сторис оптимальное время 15 секунд! Иногда и до 30 секунд нужны видео(((
Вы можете это поправить?
Я хочу сама выбирать какой по времени будет таймлиния!
Теперь таймлиния всех видео максимум 6-7секунд(((( Почему мы пользователи не можем регулировать этот тайминг????
Откуда такая цифра 6 секунд для всех макетов? Даже для сторис оптимальное время 15 секунд! Иногда и до 30 секунд нужны видео(((
Вы можете это поправить?
Я хочу сама выбирать какой по времени будет таймлиния!
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Unusable
I can't use it because the allocated time is too short, making it practically useless. It has a quote feature, but it can't even show the full quote before the 5 seconds are up. You can't tweak the time to make it workable. Super disappointed. Can't even reach customer service. Now, I'm stuck as a pro member and can't use the platform at all. You’re better off subscribing to other platform who do a better job and offer the flexibility of customization 😕
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